Quit, efficient and expert advice and product supply. I received friendly, responsive and helpful responses to my queries and when it came to purchasing payment and delivery were trouble free.
Recenzie produktov
Dátum zakúpenia: 10/01/2022
0
Sprístupniť
LB
Louise Brawn
Overená spoločnosťou Feefo
Gawler SA
4 years ago
Čo povedal/-a Louise Brawn o spoločnosti Universal Fans:
Stylish fan had it installed and doesn’t work. 5 days have passed still not resolved. Waiting to hear back from universal fans. Very expensive ornament!! I hope the company get back to me soon.
Vanessa
Universal Fans
4 years ago
Hi there,Thanks for reaching out to us. Your feedback is most valuable and helps us to improve both processes and our customer service too! We’re really sorry for any inconvenience caused with the fan you purchased. Upon liaising with the manufacturer on your behalf we’ve been assured they are already in contact with you to resolve this issue as we speak, however the process has been taking a bit longer due to the time of year and other impacts around COVID and some staff in isolation. If you do require any further assistance, please be sure to let us know!Regards,The team at Universal Fans
AW
athena williams
4 years ago
Thanks for the message universal fans team I look forward to a response - I think the fan is very stylish and suits my place well - so hopefully the problem is resolved very soon and I hear from the rest of the team - thanks for the prompt response
Recenzie produktov
Vanessa
Universal Fans
4 years ago
Hi there,Thanks for reaching out to us. Your feedback is most valuable and helps us to improve both processes and our customer service too! We’re really sorry for any inconvenience caused with the fan you purchased. Upon liaising with the manufacturer on your behalf we’ve been assured they are already in contact with you to resolve this issue as we speak, however the process has been taking a bit longer due to the time of year and other impacts around COVID and some staff in isolation. If you do require any further assistance, please be sure to let us know!Regards,The team at Universal Fans
Vanessa
Universal Fans
4 years ago
Hi there,Thanks for reaching out to us. Your feedback is most valuable and helps us to improve both processes and our customer service too! We’re really sorry for any inconvenience caused with the fan you purchased. Upon liaising with the manufacturer on your behalf we’ve been assured they are already in contact with you to resolve this issue as we speak, however the process has been taking a bit longer due to the time of year and other impacts around COVID and some staff in isolation. If you do require any further assistance, please be sure to let us know!Regards,The team at Universal Fans
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Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.