UnderTheDoormat was the most responsive property manager I have ever dealt with. They responded to our needs 7 days a week with courtesy and efficiency.
Richard
UnderTheDoormat
4 years ago
Dear Guest,
What a pleasure to receive your lovely review, regarding your recent experience with UnderTheDoormat. We are doing our best every day to provide an excellent service to all of our guests, and your comment is a reward for the whole team! Rest assured that I will share it.
Feedback is really important to us, so I would like to thank you for sharing it with us.
We would love to welcome you again any time in the future!
Kind regards,
Josef,
Guest Experience Manager at
UnderTheDoormat
Recenzie produktov
Richard
UnderTheDoormat
4 years ago
Thank you for sharing your feedback! We are very glad to read that you enjoyed the great location and the space at the property!
We had a terrific stay at 3 Sloane Gardens. The location was great. Communication with staff was fantastic. Melissa, in particular, was super friendly and helpful. She responded right away to any...
The apartment was very nice and exactly as advertised. Clean and we'll supplied. Good location.
There was an issue with check-in; we had not been sent the address in advance, nor given a phone...
Prečítať viac
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you very much for taking the time to review your recent stay with UnderTheDoormat. I am really sorry to read about your unfortunate experience on arrival. Rest assured that it is definitely not up to our standards and that we are taking feedback very seriously.
I do hope you had a pleasant stay in the apartment, and glad to read that you enjoyed the great location.
Once again thank you very much for sharing your comments, we are looking forward to welcoming you again in the near future!
Kind regards,
Josef,
Guest Experience Manager at
UnderTheDoormat
Recenzie produktov
Richard
UnderTheDoormat
4 years ago
Thank you very much for your review!
Dátum zakúpenia: 20/09/2021
0
Sprístupniť
AR
Autumn Rose
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Autumn Rose o spoločnosti UnderTheDoormat:
Amazing! Melissa was great! Always someone to help. I highly recommend
Recenzie produktov
Dátum zakúpenia: 20/09/2021
0
Sprístupniť
RC
Roberta Curti
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Roberta Curti o spoločnosti UnderTheDoormat:
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your fantastic review helps us work hard to deliver the best possible service everyday. We now look forward to welcome you next time for another fantastic stay.
Flat wasn’t very clean.
Issues with lights but these were sorted
Richard
UnderTheDoormat
4 years ago
Dear Guest,
Thank you very much for taking the time to review your recent experience with UnderTheDoormat. I am glad to read that you enjoyed the location and that we have fixed the lights during your stay.
I am sorry and surprised regarding your comment on the cleanliness. We use a professional cleaning team before every check-in, along with a team member inspecting the property. I would love to hear more details to ensure we are keeping our high standards. Please do not hesitate to contact us should you like to discuss more.
Feedback is significant to us, and once again I would like to thank you for sharing yours with us. We hope to have the pleasure of welcoming you again in the near future,
Kind regards,
Josef,
On behalf of UnderTheDoormat
Recenzie produktov
Richard
UnderTheDoormat
4 years ago
Thank you very much for reviewing the property. We are very glad to read that you enjoyed the great location!
Amazing service, smooth check in, very easy communication, apartment better than pictured, everything was fabulous
Recenzie produktov
Dátum zakúpenia: 10/09/2021
0
Sprístupniť
AA
Adel almuneer
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Adel almuneer o spoločnosti UnderTheDoormat:
The hosts were great to me, the place is clean and makes me feel at home
Richard
UnderTheDoormat
5 years ago
We are delighted to see that you enjoyed a pleasant stay in our home! We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation :)
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
