Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

UnderTheDoormat Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/under-the-doormat | Feefo

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 11/08/2017

Pretty flat in a great location

The apartment was very clean and in a great location. The check-in and out process was efficient.

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 26/11/2017

Excelente disposición y personal preocupado

Richard

UnderTheDoormat

7 years ago

Hola,

Muchas gracias por dejarnos un comentario. Estamos muy contentos de saber que disfrutó su estadía con nosotros, ya que garantizar que nuestros huéspedes tengan la mejor experiencia posible está detrás de todo lo que nos esforzamos por lograr. Siempre estamos buscando mejorar nuestros servicios y el comentario de hoy nos ayuda mucho. Sinceramente esperamos darle la bienvenida nuevamente a Londres y estamos seguros de que disfrutará alojarse en otra de nuestras maravllosas casas. Asegúrese de tener un día increíble por delante!

Saludos cordiales,

UnderTheDoormat equipo

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 20/11/2017

Check in and check out went very smoothly. The house was in a great location and spotless with the perfect amount of amenities. The photos and description was exactly as it was displayed in the ad....

Prečítať všetko

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Recenzie produktov

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you very much for your feedback. We are so glad that you appreciated the house, the amenities and the great location. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Thanks again for the feedback and please do have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 15/11/2017

Service and location excellent but too much patchouli

The service from the UndertheDoormat team was excellent. They met me promptly, showed the flat well, answered all of my questions and helped with early checkout. The only reason I didn't rate 5...

Prečítať všetko

Richard

UnderTheDoormat

7 years ago

HI,

Thank you so much for taking out the time to leave us a review, It helps us at UnderTheDoormat improve our offering to ensure we give guests the best possible experience. We are over the moon to hear that you were delighted with our service and we can assure you that thanks to your feedback we now keep an eye out to ensure no home is overpowered with scented candles. We look forward to welcoming you back to London, as ensuring an epic experience for our guests is behind everything we do!

Hope to see you again soon, and be sure to have an absolutely amazing day!

Recenzie produktov

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for dropping us a review. We appreciate your feedback as it helps us grow as a company. We can ensure you we have now dealt with the scented oil dilemma and keep an eye out to ensure none of our homes are overpowered by scented oils. We do hope to welcome you back to London, as we are always looking to help guests create new experiences! Looking forward to hearing from you, and please do have an amazing day!

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 06/09/2017

Great communication and no problems!

They were quick and easy to communicate with. They made the entire experience enjoyable and would definitely use them again! I definitely trust them and would reccomend them for sure

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

Recenzie produktov

Richard

UnderTheDoormat

7 years ago

Hi,

Thank you very much for your feedback. We are so glad that you appreciated your stay and especially the beautiful and clean space. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you to London again and we are certain you will enjoy staying in another one of our lovely homes. Thanks again for the feedback and please do have an amazing day ahead!

Kind Regards,

UnderTheDoormat Team

0