1) The receptionist on my arrival didn’t give me full descriptions of the item available in the flat. For example, I only find the hair blower by chance on my last day of staying.
2) All the cooking...
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Richard
UnderTheDoormat
3 years ago
Dear Guest,
We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. We will investigate the issues you have mentioned that we will take appropriate action to ensure the same situation does not reoccur. Should your travel plans bring you back to London, we would love to host you again and we will personally ensure a perfect stay awaits.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Recenzie produktov
Dátum zakúpenia: 02/06/2023
0
Sprístupniť
CM
Carole Maretsky
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Carole Maretsky o spoločnosti UnderTheDoormat:
Very welcoming! Manager extrely helpful in providing information regarding use of appliances and even did the laundry when our dryer was not working!
Richard
UnderTheDoormat
3 years ago
Dear Carole,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of 3 Sloane Gardens
La comunicación siempre ha sido ágil y facilitadora. Las medidas de seguridad para la entrega de llaves estupendas. Volveremos a alojarnos en ella.
Richard
UnderTheDoormat
3 years ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. We now look forward to welcome you next time for another fantastic stay.
Best WIshes, Sonali on behalf of UnderTheDoormat.
We had a wonderful visit at the flat. So close to everything we wanted to see and do! It was so pretty and we found the hospitality team to be very helpful. Will happily return.
Richard
UnderTheDoormat
3 years ago
Dear Guest,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of 3 Sloane Gardens.
Recenzie produktov
Dátum zakúpenia: 26/05/2023
0
Sprístupniť
AW
Andressa Wehmuth
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Andressa Wehmuth o spoločnosti UnderTheDoormat:
They are so professionally and open to any kind of demands or situations. Im very satisfied by their service.
Richard
UnderTheDoormat
3 years ago
Dear Andressa,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Recenzie produktov
Dátum zakúpenia: 26/05/2023
0
Sprístupniť
ML
Mark Lisle
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Mark Lisle o spoločnosti UnderTheDoormat:
Under the Doormat was very good on communication. The place we stayed had issues- shower wouldn’t Fran, a lot of trash out front, etc
Richard
UnderTheDoormat
3 years ago
Dear Mark,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on Behalf of UnderTheDoormat.
Recenzie produktov
Dátum zakúpenia: 19/05/2023
0
Sprístupniť
OK
Olivia Cindyani Kusuma
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Olivia Cindyani Kusuma o spoločnosti UnderTheDoormat:
Quick response to requests.
Richard
UnderTheDoormat
3 years ago
Dear Olivia,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderThe Doormat.
Recenzie produktov
Dátum zakúpenia: 19/05/2023
0
Sprístupniť
SF
SHELLEY DAWN FINLAY
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a SHELLEY DAWN FINLAY o spoločnosti UnderTheDoormat:
Our stay at 3 Sloane Gardens was wonderful. The apartment was clean and spacious. The location was walkable to all the major attractions we wanted to see. The area has very good restaurants and...
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Richard
UnderTheDoormat
3 years ago
Dear Shelley,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best wishes, Sonali on behalf of UnderTheDoormat.
Recenzie produktov
Dátum zakúpenia: 12/05/2023
0
Sprístupniť
LD
Liam Darling
Overená spoločnosťou Feefo
Palm Beach
3 years ago
Čo povedal/-a Liam Darling o spoločnosti UnderTheDoormat:
Super location, ideal size and spotless clean. Tasha was alsi flexible when my plans changed.it would be easier to have a lock box for the keys though
Richard
UnderTheDoormat
3 years ago
Dear Liam,
Thank you for the wonderful review regarding your recent stay in our home. Your fantastic review helps us work hard to deliver the best possible service every day. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
