Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie SPL Villas

Zobrazujú sa všetky recenzie v počte 56

Robert Hollingworth

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Robert Hollingworth o spoločnosti SPL Villas:

Superb customer service.

Nothing was too much trouble for them. We were travelling light, I noticed the villa didn't have a hair dryer. SPL arranged for one to be supplied. Every little query and question was answered...

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Edward

SPL Villas

3 years ago

Thank you for your feedback, we are pleased that you had a great holiday. We are always happy to help and look forward to assisting you again in the future.

Tania

Overená spoločnosťou Feefo

London

3 years ago

Čo povedal/-a Tania o spoločnosti SPL Villas:

FANTASTIC!

Excellent service. Available whenever I needed them, they also surprised us with a gift for boxing with them which was ever so thoughtful!

Edward

SPL Villas

3 years ago

Thank you for your feedback, we are pleased to hear that you had a lovely holiday. We are here to help you whenever you need us.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Great service from enquiry to traveling! Would highly recommend to anyone looking for a villa holiday!

Edward

SPL Villas

3 years ago

Thank you for your feedback, we are pleased to hear that you had a great holiday.

Fiona Haddo

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Fiona Haddo o spoločnosti SPL Villas:

No Refund

My daughter who paid £4,500 for a villa with no Jacuzzi and a temporary one that didn't work. I paid £500 for the pool to be heated that was not. They are refusing a refund. There were many issues...

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Edward Frampton-Fell

SPL Villas

3 years ago

Thank you for your feedback. It is always disappointing to hear when a customer has not been happy with the service they have received. SPL Villas have provided the Villa booked via the supplier, however as per the booking terms and conditions the supplier that is responsible for the accommodation. I understand from the conversations with the supplier due to the missing facilities, they have made an offer of compensation which has been accepted by your travelling party and this compensation payment has been processed to the account details provided. Once again, on behalf of SPL Villas I would like to thank you for allowing us the time to investigate the points you have raised. Kind regards, The SPL Villas team.

Robin Turner

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Robin Turner o spoločnosti SPL Villas:

Professional, nice and easy to deal with with good quality villas.

The service was very professional. When problems were found the local agents responded as quickly as possible to resolve them and they were friendly, courteous and receptive to complaints. They went...

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Edward

SPL Villas

3 years ago

Thank you for your feedback, we are pleased to hear that you had a great holiday. We hope to be able to assist you with another holiday in the future.

Robin Turner

Overená spoločnosťou Feefo

Maldon, Essex, UK

3 years ago

Čo povedal/-a Robin Turner o spoločnosti SPL Villas:

Well worth the money and to use SPL and their local agents Imagine.

This villa was in excellent condition, clean and ready for occupation at the agreed time. The agent came to check as promised and the holiday was excellent. My only concern was in finding the villa...

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Prečo veriť recenziám Feefo?

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O spoločnosti SPL Villas

Launched in 2021, award winning SPL Villas are a villa holiday company offering 1,500 carefully selected villas across the Mediterranean. Independently, and family, owned, we offer a truly personal customer service, with our reservations team on hand to assist you in choosing a villa and a destination that is right for you. With over 40 years of providing villa holidays between them, their expertise is second to none. They will look after you in the same manner that they have been looking after our friends and families, finding you a villa situated in only the most beautiful holiday destinations. Our personal, customer service has been 5 star rated by our customers, and your villa holiday is very important to all of us. We want to do everything possible to ensure you make the right choice and understand that your time away with us is priceless. We take our time when sourcing all our villas, ensuring that we offer you a wide variety of features, local amenities, and beautiful locations. We take the hassle out of booking your villa holiday, so that you can sit back, relax, and enjoy your villa holiday.

Recenzie na SPL Villas

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?