Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

SPL Villas Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/trust-club-ltd-ta-spl-villas | Feefo

Zobrazujú sa všetky recenzie v počte 50

gillian nicholls

Overená spoločnosťou Feefo

Thatcham

1 year ago

Čo povedal/-a gillian nicholls o spoločnosti SPL Villas:

Protaras Villa holiday

SPL are very friendly and responsive. I dealt with Kerry Briers and she was lovely.

Jennifer Richardson

Overená spoločnosťou Feefo

1 year ago

Marian Falconer

Overená spoločnosťou Feefo

whitley bay

1 year ago

Čo povedal/-a Marian Falconer o spoločnosti SPL Villas:

Best Company for peace of mind

Excellent cannot fault them with anything, prompt service and replies and reassuring with any concerns, would use again

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Villa Can Ros

When making initial enquiries re this property, SPL were all saying how wonderful it would be in our situation. However, when we complained about the state of the villa and grounds, and how it...

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Jack

SPL Villas

1 year ago

Thank you for your feedback. We’re truly sorry to hear that the villa and grounds did not meet your expectations and impacted your holiday experience. As your booking was villa-only, it's important to note that we act as an agent, rather than the principal in such situations. While we are always happy to assist and liaise with property owners on your behalf, the responsibility for the property's condition lies with the owner. We understand your concerns, and while we offered an apology, we regret that the compensation offer that you accepted was below your expectations. Your feedback is important to us, and we’ll continue to work closely with property owners to ensure high standards are maintained. Thank you again for bringing this to our attention.

Samantha Baron

Overená spoločnosťou Feefo

Maidenhead

1 year ago

Čo povedal/-a Samantha Baron o spoločnosti SPL Villas:

Villa holiday Mallorca September 2024

Having spent many hours checking for recommended villa rental companies I am delighted with the service I received from the team at SPL. From initial enquiry to final payment it was a smooth...

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Pamela Boulton

Overená spoločnosťou Feefo

Worthing

1 year ago

Čo povedal/-a Pamela Boulton o spoločnosti SPL Villas:

Gorgeous Pefkos Villa

Superb service throughout from point of booking to departure. Tickets advised we needed to call a number on arrival at the airport then would be met at the villa with the keys etc, this was...

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Karen Byrne

Overená spoločnosťou Feefo

Manchester

1 year ago

Čo povedal/-a Karen Byrne o spoločnosti SPL Villas:

Fabulous

Rep visited the morning after we arrived. Was very informative.

Nicola McGhie

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Nicola McGhie o spoločnosti SPL Villas:

Ideally located but tired

Kerry Briers was excellent and did her best to help us, but when we need SPL to step up they wouldn't back her or us up.

Geoff Wood

Overená spoločnosťou Feefo

Essex

1 year ago

Čo povedal/-a Geoff Wood o spoločnosti SPL Villas:

Excellent SPL

Excellent staff, big thank you to Kerry.

Mike Mayr

Overená spoločnosťou Feefo

Krems

1 year ago

Čo povedal/-a Mike Mayr o spoločnosti SPL Villas:

Relaxing week in the heart of cultural and culinary tuscany

More than expected help from our host, ready in any time and any way to help or answer questions

Nedostali ste pozvánku zanechať recenziu?

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

O spoločnosti SPL Villas

Launched in 2021, award winning SPL Villas are a villa holiday company offering 1,500 carefully selected villas across the Mediterranean and Florida. Independently, and family, owned, we offer a truly personal customer service, with our reservations team on hand to assist you in choosing a villa and a destination that is right for you. With over 40 years of providing villa holidays between them, their expertise is second to none. They will look after you in the same manner that they have been looking after our friends and families, finding you a villa situated in only the most beautiful holiday destinations. Our personal, customer service has been 5 star rated by our customers, and your villa holiday is very important to all of us. We want to do everything possible to ensure you make the right choice and understand that your time away with us is priceless. We take our time when sourcing all our villas, ensuring that we offer you a wide variety of features, local amenities, and beautiful locations. We take the hassle out of booking your villa holiday, so that you can sit back, relax, and enjoy your villa holiday.

Recenzie na SPL Villas

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?