Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Cruise Megastore /Travel Megastore

http://www.cruisemegastore.com.au/

VÝNIMOČNÉ

Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.

Služby,

4.8

Výrobok,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 2,186

Dôveryhodný zákazník

9 years ago

Helpful

Helpful and gave us lots of options, catered to what we wanted and our changes without a hassle..

Dátum zakúpenia: 29/12/2016

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

I left numerous messages once cruise was booked as the beverage package was...

I left numerous messages once cruise was booked as the beverage package wasn't listed on my booking, it took 3 days for this to be responded to and 6 days to get a response

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear of the delay in response. I understand that this was during the Christmas/New Year holiday period. While I understand not hearing back from us straight away can be frustrating, once we returned from the public holiday I can see that you were emailed and advise the drinks package was added to your booking. We are sorry for any inconvenience this may have caused you, however we are glad your booking is all ok and we look forward to sending you on a fantastic trip.

Dátum zakúpenia: 29/12/2016

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

found the person l was dealing with very helpful and pleasant.

Helpful with the information, pleasant to speak to.

Dátum zakúpenia: 30/12/2016

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

i want a refund i have been given incorrect information on more than one occasion. I work in hospitality and will be telling everyone not to use you people

Dátum zakúpenia: 29/12/2016

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Service was great. Cant fault it. Only dissapointment is that as soon as w...

Service was great. Cant fault it. Only dissapointment is that as soon as we booked deals came out with the $1 drink packages. We are not sure whether to puchase a drinks package as they have bad...

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Dátum zakúpenia: 12/12/2016

Dôveryhodný zákazník

9 years ago

Excellent service by Cruise Megastore

Mikayla was very helpful and efficient

Dátum zakúpenia: 28/11/2016

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Excellent

The person we dealt with was very helpful, paid attention to our needs and was courteous .Great to do business with.

Dátum zakúpenia: 16/12/2016

Dôveryhodný zákazník

9 years ago

A bit confusing as I was offered. 2 for years deal by a salesperson then to...

A bit confusing as I was offered. 2 for years deal by a salesperson then told by another I couldn't get that deal for the trip I wanted

Dátum zakúpenia: 09/12/2016

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

Still not fixed

Many mistakes on names first time used travel agent for cruise will go direct as usual next cruise

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear that your first experience with us was not a smooth one. One of our team members will be in contact with you shortly to ensure everything is all in order with your booking now and answer any further questions you may have.

Dátum zakúpenia: 25/11/2016

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:

10/10

Julie quirk did the booking for me,profesional and curtious-i was treated respectfully! strange to say,but its a rare trait to get good service.thanks megastore,you were cheaper than my usual booking...

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Dátum zakúpenia: 07/12/2016

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