Firstly I need to say that the reason we are taking this cruise is because Austin followed me up. I had spoken to Austin many months ago saying that I was looking for an inexpensive cruise, similar...
The sales lady was very friendly and helped select a room that would minimimise my motion sickness. Was very obliging and explained all options in detail
Dátum zakúpenia: 03/01/2017
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Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Cruise Megastore /Travel Megastore:
Chris has been easy to work with and gets back with answers to any questions on the cruise in a timely manner.
He has also referred me to your flight and hotel booking section.
I left numerous messages once cruise was booked as the beverage package wasn't listed on my booking, it took 3 days for this to be responded to and 6 days to get a response
Customer Service
Cruise Megastore /Travel Megastore
9 years ago
Thank you for your feedback. We are sorry to hear of the delay in response. I understand that this was during the Christmas/New Year holiday period. While I understand not hearing back from us straight away can be frustrating, once we returned from the public holiday I can see that you were emailed and advise the drinks package was added to your booking. We are sorry for any inconvenience this may have caused you, however we are glad your booking is all ok and we look forward to sending you on a fantastic trip.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.