Inspiring and empowering customers to read, learn, create and play
Služby,
3.2
/5
5
4
3
2
1
548
99
75
105
448
1,275
hodnotenia za posledný rok
Zobrazujú sa všetky recenzie v počte 269,282
MB
Margaret Bunting
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Margaret Bunting o spoločnosti The Works:
Most of the time they have everything they have
0
Sprístupniť
AW
Anne Wilkey
Overená spoločnosťou Feefo
10 months ago
0
Sprístupniť
PD
PAM D
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a PAM D o spoločnosti The Works:
Excellent company
Always a good variety of books to choose from at competitive prices.
Delivery is excellent.
0
Sprístupniť
CF
Christine Finney
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Christine Finney o spoločnosti The Works:
Sorted
The first set of books I ordered didn't arrive but after emailing the works they were quick to sort out the problem and send out more
0
Sprístupniť
JW
Jane Wade
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Jane Wade o spoločnosti The Works:
Perfect order
Placed the order and it was promptly delivered. All products were in stock and really reasonable prices. Descriptions of items were provided so made it easier when shopping for products. Also liked...
Prečítať viac
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Dreadful delivery service
Ordering was straightforward but delivery was extremely slow and I had to contact the works to chase my order.
This is the second time I’ve ordered from them and delivery was just as poor as the...
Prečítať viac
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Poor customer service and none delivery
Service very poor had to cancel order in the end as didnt arrive was told it was a warehouse problem after patiently waiting over the 10 working days for the delivery and to re order as customer...
Prečítať viac
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
AVOID
The Works is facing a significant, long-standing problem with deliveries. They are deliberately not making this clear to customers, and are instead still promising delivery within 10 working days. I...
Prečítať viac
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you cancelled your online order.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
0
Sprístupniť
AN
Alison Newlands
Overená spoločnosťou Feefo
10 months ago
Čo povedal/-a Alison Newlands o spoločnosti The Works:
No delivery
Order not received
Donna Smith
The Works
9 months ago
Good Afternoon,
Thank you for your feedback.
I'm very sorry to hear that you have not received your order.
Our records show that this order was delivered by Evri on the 9th of October.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards.
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.