Inspiring and empowering customers to read, learn, create and play
Služby,
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
hodnotenia za posledný rok
Zobrazujú sa všetky recenzie v počte 269,282
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Children's books 📚 and crayons 🖍
Good quality books ,arrived in quick time & well protected the crayons were wonderful & bright colours & easy for my grandchildren to hold well done 👏
0
Sprístupniť
SM
Sarah Murrant
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Sarah Murrant o spoločnosti The Works:
Shocking
Took 3 weeks to start processing our order for them to send 3 items and tell me the rest is out of stock. Tried to blame the wait time on evri. Shocking customer service and wait time
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed with items missing.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received all of your order.
We are working hard on getting our processes rectified and our despatch times improved.
Our records show a refund has been issued.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
2
Sprístupniť
CS
carmel scott
Overená spoločnosťou Feefo
10 months ago
Čo povedal/-a carmel scott o spoločnosti The Works:
very good service
0
Sprístupniť
AM
Amanda
Overená spoločnosťou Feefo
10 months ago
Čo povedal/-a Amanda o spoločnosti The Works:
Takes far too long to dispatch anything !!
Donna Smith
The Works
10 months ago
Good morning,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Sprístupniť
CN
Carol Nixon
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Carol Nixon o spoločnosti The Works:
Great purchase of calendar and diary
Excellent
Items very good value for money
0
Sprístupniť
DR
Dana Rogo
Overená spoločnosťou Feefo
10 months ago
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Arrived in the designated time and was well packaged
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
0
Sprístupniť
PB
Patricia Brooman
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Patricia Brooman o spoločnosti The Works:
dont bother
very poor had to phone about my missing order and was told it had been cancelled!!! due to warehouse problems. why wasnt i contacted?
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received your order.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Problems with delivery sorted by company.
This delivery had complications but they works did eventually deal with the problems though is did become complicated. It was not delivered when expected after a week I contacted them as the items...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.