Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

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1,284

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Marina Firth

Overená spoločnosťou Feefo

GBR

9 months ago

Čo povedal/-a Marina Firth o spoločnosti The Works:

Did not receive any of it

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Always get good service ive stopped in their stores for years and I do the odd online shop too.

sadie exford

Overená spoločnosťou Feefo

GBR

9 months ago

Čo povedal/-a sadie exford o spoločnosti The Works:

Shame

I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...

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Jill Johnson

Overená spoločnosťou Feefo

9 months ago

Alison Hawkins

Overená spoločnosťou Feefo

GBR

9 months ago

Čo povedal/-a Alison Hawkins o spoločnosti The Works:

Not the best

The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging

samantha hardy

Overená spoločnosťou Feefo

GBR

9 months ago

Čo povedal/-a samantha hardy o spoločnosti The Works:

Failed delivery twice

Customer services was good. But delivery just didn't get delivered for two orders. They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...

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Lynette Cummings

Overená spoločnosťou Feefo

GBR

9 months ago

Čo povedal/-a Lynette Cummings o spoločnosti The Works:

Brilliant service

Quick delivery Good quality books and fantastic prices Good choice in stock Shop is always friendly and nice service

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

I ordered on line. I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 months ago

Good service at Reading store

The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.

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