Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.2

556

100

105

448

1,284

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Quick delivery and cost effective productse

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Great. Issue resolved and items received.

Aftere I reported not receiving my items after a period of 12 days, I contacted the company and was advised that there had been delays due to a warehouse move. I was offered a full refund or a wait...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Never received the books we ordered for a preschool.

We ordered books for the christmas grotto in November and was stated that it would arrive within 10 working days. When I phoned up after this time had passed, I was told that they were probably lost...

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Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund, unfortunately due to the warehouse relocating we were unable to resend. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

10/10 always

It's just my favourite store. I'm a big romance reader and the experience is always fantastic, because there is always sooo many options. Apart from the delivery time, which is temporary anyways, it...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Good communication. Very quick reply- goods ready the following day. Very efficient

Denise Potter

Overená spoločnosťou Feefo

GBR

8 months ago

Čo povedal/-a Denise Potter o spoločnosti The Works:

Nice items ,quick delivery,

Very happy with the items , & quick delivery

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Good value for money.

Click and collect very useful for large orders.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

8 months ago

Good prices

Good products at reasonable prices

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