Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.2

556

100

105

448

1,284

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Missing items and damaged box

Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Diane

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Diane o spoločnosti The Works:

Good selection

Good variety of books, which are reasonably priced, also quick delivery.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Disappointing!

Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...

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Lorraine Elvin

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Lorraine Elvin o spoločnosti The Works:

Books and crafts

Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Great icompany, but disappointing news re online service!

The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Works Delivery

It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.

Alexandra Teixeira

Overená spoločnosťou Feefo

4 months ago

Judith Higby

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Judith Higby o spoločnosti The Works:

Great job “ thanks “

Great service , as always !! I buy most of my Brownie’s craft and more needs from , The Works. Have done for years !! The service is excellent.

Perrynobs

Overená spoločnosťou Feefo

4 months ago

Čo povedal/-a Perrynobs o spoločnosti The Works:

I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.

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