Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.1

528

105

448

1,253

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Excellent service

Excellent customer service when I went to collect my item. Staff were considerate and friendly and advised of discount when purchasing additional items in shop.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Christmas gifts

Quick and easy to use and convenient to order on line and pick up in local store

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

My experience was really good, friendly and very helpful staff and excellent value for money. Thank you The Works

brian smith

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Poor service poor customer service

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order have been disappointed with the service that you have received. We can confirm that a refund was issued for Disney Princess Mould & Paint Set of £4, we can confirm that the remainder of this order was delivered by Evri on the 28th of October. If you have not received your order please contact Customer Service 0n 0121 313 6050. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Julie Rankin

Overená spoločnosťou Feefo

Spalding

1 year ago

Čo povedal/-a Julie Rankin o spoločnosti The Works:

Great

Good selection of products at very reasonable prices. You don't have to spend a great deal to get free delivery - and delivery is quick.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Reliable!

Ordering is easy and delivery is prompt. An excellent service!

Alexis Griffin

Overená spoločnosťou Feefo

Burton on Trent

1 year ago

Čo povedal/-a Alexis Griffin o spoločnosti The Works:

Sent out package with missing items, no information given

An item i ordered was out of stock, the works never informed me of this, sent out the rest of the order and left me in the dark on where the missing item was. I eventually had to ring up and ask...

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Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are sorry to hear that we could not fulfill your order on this occasion. Unfortunately due to the popularity of our items they can sell out very quickly, the website is updated at regular intervals but as it is not a live inventory system this issue can arise on occasion. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Theresa Cronin

Overená spoločnosťou Feefo

Bedford

1 year ago

Čo povedal/-a Theresa Cronin o spoločnosti The Works:

Excellent

Love shopping at the works. Customer service is always excellent. Always very helpful. Also shopping online is excellent. Haven’t had to contact them but all orders are fulfilled and delivered...

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