Inspiring and empowering customers to read, learn, create and play
Služby,
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
hodnotenia za posledný rok
Zobrazujú sa všetky recenzie v počte 269,282
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 months ago
Excellent service
The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 months ago
Gifts
Orderd items came nxt day delivery really good value
0
Sprístupniť
JL
JLM
Overená spoločnosťou Feefo
GBR
8 months ago
Čo povedal/-a JLM o spoločnosti The Works:
Hopeless customer service
As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...
Prečítať viac
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
KM
Kirstin Maloney
Overená spoločnosťou Feefo
GBR
8 months ago
Čo povedal/-a Kirstin Maloney o spoločnosti The Works:
Very slow delivery - be prepared
Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...
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Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
BM
Barnara Mitchell
Overená spoločnosťou Feefo
8 months ago
Čo povedal/-a Barnara Mitchell o spoločnosti The Works:
My Favourite
Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me.
I also value the range of...
Prečítať viac
0
Sprístupniť
HK
Hayleigh Kemp
Overená spoločnosťou Feefo
GBR
8 months ago
Čo povedal/-a Hayleigh Kemp o spoločnosti The Works:
Terrible
Never received my items and waited a month for any information and refund
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 months ago
Great Value
Good choice of books, great value and quick delivery.
0
Sprístupniť
CJ
Chris Jones
Overená spoločnosťou Feefo
GBR
8 months ago
Čo povedal/-a Chris Jones o spoločnosti The Works:
The works, works
Excellent service, great delivery
0
Sprístupniť
MD
Mavaurneen Daynes
Overená spoločnosťou Feefo
8 months ago
Čo povedal/-a Mavaurneen Daynes o spoločnosti The Works:
Excellent
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 months ago
Order cancelled by The Works at last minute
Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.