Inspiring and empowering customers to read, learn, create and play
Služby,
3.1
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537
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hodnotenia za posledný rok
The Works už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 269,282
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Avoid shopping here
I never received my click and collect order. A month later I complained and customer services said they resend it to store. Again nothing... again I followed up. In the end I demanded a refund....
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Sprístupniť
LH
LYNN Hewitt
Overená spoločnosťou Feefo
Alsager, Stoke-on-Trent
1 year ago
Čo povedal/-a LYNN Hewitt o spoločnosti The Works:
Would Recommend to Everyone
All items are good quality and clearly marked with age groups.
Most items below RRP.
Highly Recommend and Trusted.
Buy With Complete Confidence
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Wonderful
Always fabulous service and never had to wait long even on saver delivery. Well packaged and fantastic prices! So many treats in store too!!
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Ordered 5 packs of books and only received 4. didn't open box straight away so when i did it was too late to query
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with an item missing.
Our records show a customer service adviser has issued a refund for the bundle of books.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
CM
Cheryl Mccann
Overená spoločnosťou Feefo
Bolton
1 year ago
Čo povedal/-a Cheryl Mccann o spoločnosti The Works:
Disappointing
I made an order. Parcel never came. Waited over 20min on the phone to resolve this. She was very helpful. Said a couple of things were now out of stock. I explained it was the religious calendars...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived missing items.
We can confirm that the order was resent out to you, please contact Customer service if you still have items missing, please call 0121 313 6050 or email enquiries@theworks.co.uk.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Sprístupniť
PA
Paul
Overená spoločnosťou Feefo
Cardiff
1 year ago
Čo povedal/-a Paul o spoločnosti The Works:
Look The Works
Excellent service, fast delivery service and excellent prices
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
All I Wanted and More
Promptly Delivered and Excellent Value
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
books
Great service but missed one book murder on farm but got refund
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Excellent
Excellent range if products, can always find something for the children
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Everything I ordered was in stock and delivered within the time frame stated. Have ordered from The Works on numerous occasions and have never had a problem.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.