Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

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hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Rosemary Mitchell

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Was OK, but items arrived damaged so not perfect

One cardboard item arrived crushed and battered, and I felt the packaging was too much overall. I managed to still use it, as I was able to re sellotape, but it's wasn't great.

Emma McCann

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Item missing.delivered box in a bad condition. Emailed the works but received no reply. Have used this company before and have had no problems. The delivery van was dirty and in poor condition and...

Prečítať viac

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team emailed you on the 16th of December requesting images of your damaged order. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Poor customer service

Delivery went missing took over a week to get an answer from the works . Very poor customer service

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with an items missing. Our records show a customer service adviser has been in touch and have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Kazz

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Kazz o spoločnosti The Works:

Fantastic

Just great. Everything arrived on time and was packaged really well.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good service

Good easy to use website

Linda Gosnell

Overená spoločnosťou Feefo

1 year ago

Judith Reilly

Overená spoločnosťou Feefo

Sutton Coldfield

1 year ago

Čo povedal/-a Judith Reilly o spoločnosti The Works:

Great service from The Works!

My order arrived quickly & perfectly packed, there was quite a lot of different items in it & it was all correct.

Zoe Brooks

Overená spoločnosťou Feefo

1 year ago

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