Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.1

537

105

448

1,263

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Very good service

Very good service. Arrived on the date I was informed that it would arrive. Always packed well and never had a broken item. Always informed of what is going with my order.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

good price on quality resources. Quick delivery

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Rubbish customer service

Ordered a few weeks before Christmas for click and collect. I had to chase up about my order twice! No reply just a refund. No sorry and nothing else. So I was left without gifts I could’ve ordered...

Prečítať viac

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

No Problems

The purchase went smoothly.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Children's books

The works offer great value for money on children's books. Also a fast delivery service.

Princess Ejiofor

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Great service

Easy to order. Fast delivery, easy click and collect. Brilliant prices. Great choice.

Jeff Brown

Overená spoločnosťou Feefo

East Hendred

1 year ago

Čo povedal/-a Jeff Brown o spoločnosti The Works:

Value for money

Good value for money and a great service.

gordon edwards

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a gordon edwards o spoločnosti The Works:

Excellent

Vikki Caroline

Overená spoločnosťou Feefo

Leeds

1 year ago

Čo povedal/-a Vikki Caroline o spoločnosti The Works:

Still haven't received all items ordered over a month ago.

I ordered my Christmas items for my children. I was missing half my order for Christmas. I emailed the worked received no reply. I received a couple of items after new year and in smashed up box...

Prečítať viac

Donna Smith

The Works

1 year ago

Good afternoon Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. Our records show a customer service adviser has been in touch and resent the order to you. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

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