Inspiring and empowering customers to read, learn, create and play
Služby,
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hodnotenia za posledný rok
The Works už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 269,282
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
never got it
i understand if the package wont be delivered in time due to delays around xmas but please communicate this instead of letting the parcel be sent to evri, it being held there for a week then it being...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was not delivered to you.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Great company
Always had great service from The Works - although had trouble with the state of a delivery near Christmas, the company have been really positive and persistent in trying to help me.
0
Sprístupniť
PN
Paula Niedzialkowski
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Paula Niedzialkowski o spoločnosti The Works:
good products good service
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
e value for money and good choices
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Failed to deliver parcel. Had to chase this up and after nearly 1 hour on hold told that the carrier said parcel was damaged. This was never communicated. Then there was no stock and had to get a...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was damaged at the couriers.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
CL
Christine lloyd
Overená spoločnosťou Feefo
Norwich Norfolk
1 year ago
Čo povedal/-a Christine lloyd o spoločnosti The Works:
Happy reader and customer.
Excellent. ! Always well packed and speedily delivered. Very happy with my purchases. Thank you.
0
Sprístupniť
JT
Janet Tyler
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Janet Tyler o spoločnosti The Works:
0
I havent received my parcel ordered mid december
Donna Smith
The Works
1 year ago
Good Afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Well worth it!
Order from them every year at Christmas. Always good value and quality. Timely deliveries and good email communication.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.