Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.1

537

105

448

1,263

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Unfulfilled order

Ordered a book on 10th December. No communication to say it wouldn't be arriving. Just had an email on 29th December to say I had been refunded. No apology or explanation! This was supposed to be a...

Prečítať viac

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser contacted you on the 29th of December to advise that the items had been lost and a refund was issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Sharon Ross

Overená spoločnosťou Feefo

Erith

1 year ago

Čo povedal/-a Sharon Ross o spoločnosti The Works:

Very good service. My parcel delivered with in a couple of days. Thank you.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Quick delivery

Quick delivery. All items arrived. Good offers.

Oliver Beesley

Overená spoločnosťou Feefo

1 year ago

VALERIE DAWSON

Overená spoločnosťou Feefo

York

1 year ago

Čo povedal/-a VALERIE DAWSON o spoločnosti The Works:

Great

Great prices. Lots of choice

Barbara Drury

Overená spoločnosťou Feefo

SCUNTHORPE

1 year ago

Čo povedal/-a Barbara Drury o spoločnosti The Works:

No response to emails.

Item not delivered. I sent 2 emails over 3 weeks to which I got no reply! Eventually got a refund. Service very poor. In the past have been very good though.

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

2025 Diaries

Really good items, competitively priced.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

A great service.

Item received very quickly and on good order. Easy to deal with. Have used their shops before but this was our first usage of on,-line shopping. A good experience. Would certainly use Works again.

denice Price

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a denice Price o spoločnosti The Works:

Very good service and excellent quality

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