Recenzie na The Works

Good morning, Thank you for your feedback. I can confirm the price online is accurate, this is the advertised price for the product as per our website. Our cost of the product and fulfilment have increased, therefore, we as a business have increased the price online, this is the confirmed price of the product when purchasing on our website and will have been the price agreed upon purchase. As the price paid was confirmed at checkout on our website we will be unable to refund the difference. We understand that receiving a product with a different price sticker is frustrating and apologise for any confusion caused. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Good morning, Thank you for your feedback. We are extremely sorry that your order has arrived with an item missing. Our records show a customer service adviser has now issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards. The Works.