Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

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hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Poor delivery

Service okay, buying on line isn't a problem, easy to use and plenty of choice, however I will not use on line again unless I have no choice, I would prefer to go into a store. I chose and paid for...

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Katrine Murishwar

Overená spoločnosťou Feefo

1 year ago

Audrey Roderick

Overená spoločnosťou Feefo

Penzance

1 year ago

Čo povedal/-a Audrey Roderick o spoločnosti The Works:

No complaints.

Everything was easy and straightforward. No complaints.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

The Works excellent

The service from The Works is a very efficient service and the goods are excellent

tracey reeve

Overená spoločnosťou Feefo

Norwich

1 year ago

Čo povedal/-a tracey reeve o spoločnosti The Works:

Packing

They don’t pack the order properly. I ordered some slate it was just put in a box and sent . I sent an email telling them one was broken . Didn’t even reply .

Donna Smith

The Works

1 year ago

Good morning, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Please email any images of the damaged items to our customer service team to enquiries@theworks.co.uk. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Always happy with The Works!

Always good service, even if things don't go quite as planned. They are quick to sort out problems when they arise, and very helpful. I like the range of products and value for money too.

Anna Cieplucha

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Anna Cieplucha o spoločnosti The Works:

Very good

Kim Lawson

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Kim Lawson o spoločnosti The Works:

None of my stuff has n stock

Donna Smith

The Works

1 year ago

Good morning, Thank you for your feedback. We are sorry to hear that we could not fulfil your order on this occasion. Unfortunately due to the popularity of our items they can sell out very quickly, the website is updated at regular intervals but as it is not a live inventory system this issue can arise on occasion. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

GREAT SELECTION. Highly recommended.

Reliable, efficient and fast. I have been ordering from THE WORKS for many, many years and have never had any problems. I will continue to do so if the service stays at that level. Well done and a...

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