Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.1

537

105

448

1,263

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Fast delivery service.

wendi ingledew

Overená spoločnosťou Feefo

Wakefield

1 year ago

Čo povedal/-a wendi ingledew o spoločnosti The Works:

damaged order

haven't had any response at all I think its disgusting

Donna Smith

The Works

1 year ago

Good morning, Thank you for your feedback. Please accept our sincere apologies that you have not received any response. Our records show that we have not received any requests from you, please call 0121 313 6050 or alternatively please email Customer Service directly who will be able to assist. Please email enquiries@theworks.co.uk. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Yvonne S

Overená spoločnosťou Feefo

Preston

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Arrived quick good price

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Non delivery of diary

I ordered a diary and you sent me some art trays in error. I since ordered another diary and have received nothing. I received an e-mail saying there was a problem but no follow up. You took money...

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Donna Smith

The Works

1 year ago

Good morning, Thank you for your feedback. Can you please call Customer service on 0121 313 6050 who will try to resolve this issue for you, alternatively email Customer service to enquiries@theworks.co.uk As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good but could do better.

Service was okay but I would only order online if I struggling to get into store. You have a much better experience in store. The delivery was okay and the books were in good condition along with a...

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Alexandra Coughlan

Overená spoločnosťou Feefo

Kilsyth, North Lanarkshire

1 year ago

Čo povedal/-a Alexandra Coughlan o spoločnosti The Works:

Good shopping experience.

I shopped there today and can report that the service was excellent. A young assistant took me to find the item I was looking for then advised me on the variety which would best suit my needs. I told...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Easy to order and quick delivery.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

The Works, works!!

No problem except.... except couldn't find a way of using accumulated 'credits' when concluding the payment page!! AND no way of finding how to!! Otherwise fine!

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