Inspiring and empowering customers to read, learn, create and play
Služby,
3.1
/5
5
4
3
2
1
537
98
75
105
448
1,263
hodnotenia za posledný rok
Zobrazujú sa všetky recenzie v počte 269,282
JO
Joy
Overená spoločnosťou Feefo
Ireland
1 year ago
Čo povedal/-a Joy o spoločnosti The Works:
Ireland customer
Great prices, lots of choice good turn around delivery to Ireland
0
Sprístupniť
JH
Jackie Holton
Overená spoločnosťou Feefo
Ryde
1 year ago
Čo povedal/-a Jackie Holton o spoločnosti The Works:
Fast delivery
Always posted quickly.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
poor customer service
i emailed them within minutes of placing my order that the address i entered was incorrect. they replied that it was to late "as it has now been processed by our warehouse." i checked the tracking...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order could not be amended.
We are sorry but we were unable to cancel or amend the order as it had been processed by our warehouse.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
EW
Elizabeth Wilson
Overená spoločnosťou Feefo
1 year ago
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Broken items
Items arrived broken in their pack - assume they were broken when the box was filled. I don't think I will be using the online orders again that is 2 less than perfect deliveries, but they have...
Prečítať viac
0
Sprístupniť
MC
Margaret Chadwick
Overená spoločnosťou Feefo
Chesterfield
1 year ago
Čo povedal/-a Margaret Chadwick o spoločnosti The Works:
Jigsaws Galore
Good choice, fair pricing and prompt delivery
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Good Site
Good value and good service
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Excellent service
Excellent all round service. User friendly website, wonderful choice of items and a very quick turnaround from ordering to receipt.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Always been pleased with goods and service provided have shopped many times
Excellent as always. On time good communication. Good products.
0
Sprístupniť
PS
phil selby
Overená spoločnosťou Feefo
Poulton le fylde
1 year ago
Čo povedal/-a phil selby o spoločnosti The Works:
Won’t use the works on line again!
Payed the extra fee for next day delivery the last two time’s didn’t arrive till couple of days later emailed for the first delay didn’t receive a reply for till after the product arrived with an...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the courier.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser responded and apologised for the delay on the 31st of January,
Please see the email response below:
Good morning,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the courier.
We have contacted the couriers to investigate this delay, as soon as we have a response from them we will contact you.
Thank you for shopping with us and we apologisefor any inconvenience this delay has caused.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.