Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

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hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

phyllis cameron

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a phyllis cameron o spoločnosti The Works:

Excellent service. I had a damaged item, u sent email and money was refunded immediately. Would highly recommend.

Emily Morgan

Overená spoločnosťou Feefo

Farnborough

1 year ago

Čo povedal/-a Emily Morgan o spoločnosti The Works:

Easy to use.

Really quick and easy, delivery was great and books came into store I within two days.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Poor service

Apparently my order was damaged in transit, for the 2nd time. No contact at all from The Works to let me know it had been despatched even!! I'm sorry to say that I won't be ordering online again.

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your original order was not delivered to you. Our records show that a Customer Service advisor emailed you on the 24th of February to advise that this order would be resent to you. As you have now advised that the order has arrived damaged please email customer services to enquiries@theworks.co.uk, please send any images of the damaged items, alternatively please return to any one of our stores. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

JULIE ELMS

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a JULIE ELMS o spoločnosti The Works:

I order my gel pens frequently fast efficient service.

J Meyrick

Overená spoločnosťou Feefo

Droitwich

1 year ago

Čo povedal/-a J Meyrick o spoločnosti The Works:

Excellent

Great good selection delivered quickly thank you

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

The works always give us a good buying experience with good quality products.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Very pleased with the prompt arrival of everything I had ordered. Thank you

Wendy Byron

Overená spoločnosťou Feefo

1 year ago

mrs brooks

Overená spoločnosťou Feefo

Doncaster

1 year ago

Čo povedal/-a mrs brooks o spoločnosti The Works:

Brilliant

Always excellent experience. Easy to order and very good delivery. Recommend. One of my order was no longer available and they refunded immediately into my bank.

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