Inspiring and empowering customers to read, learn, create and play
Služby,
3.1
/5
5
4
3
2
1
538
98
75
105
448
1,264
hodnotenia za posledný rok
Zobrazujú sa všetky recenzie v počte 269,282
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
0
Sprístupniť
CJ
Colin Jones
Overená spoločnosťou Feefo
Solihull
1 year ago
Čo povedal/-a Colin Jones o spoločnosti The Works:
Very poor service, AVOID!
Item was listed as deliverable in two days however it took them a week to even post it. Customer service said their policy is not to post until three days after payment received so the whole thing is...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback
We can confirm that we do not sell wiper blades. We sell books, stationery, craft items, etc.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Kind regards
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Great products, great prices, quick delivery
Great products, great prices, quick delivery
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
I’ve used the works for years and on line for several years. Never had a problem and would recommend them
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Great as Always
Great items as always. Speedy delivery.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Stencils
Stencils
0
Sprístupniť
AD
Adele
Overená spoločnosťou Feefo
1 year ago
Čo povedal/-a Adele o spoločnosti The Works:
Love the works it’s convenient & reasonably priced
Has a great range of currant books
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Bad customer service on refunding
The book I ordered via click and collect was the wrong one. I contacted customer service and was told to take it back to the shop I used for click and collect. The shop is 40 min drive from my house....
Prečítať viac
Donna Smith
The Works
1 year ago
Good Afternoon,
Thank you for your feedback.
We are extremely sorry that an incorrect item has been delivered to you.
Our records show that our customer service team have resolved this issue and a refund has been processed.
I can confirm that a refund has also been issued for the delivery charge.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Sprístupniť
GH
Glynis Howell
Overená spoločnosťou Feefo
Neath
1 year ago
Čo povedal/-a Glynis Howell o spoločnosti The Works:
Great service
Everything was in stock and a quick delivery to the store. The staff were efficient and friendly.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Shocking
Paid for next day waited nearly a week and when books came they where damaged, just the books in a box no packaging. Emailed the works two times just for it to get ignored will never buy online again...
Prečítať viac
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Our records show that our customer service team emailed you on the 10th of March requesting images of the damaged items, this may have gone into your junk/spam.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.