Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.1

538

105

448

1,264

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Penelope Sloman

Overená spoločnosťou Feefo

1 year ago

Čo povedal/-a Penelope Sloman o spoločnosti The Works:

Happy customer

Bought jigswas.Easy online ordering, quick delivery, good products. Had to return 1 item to shop,because I had stupidly ordered 1 I already had!! But easy return, locely staff in Cardiff store.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Friendly staff & always helpful

The staff are very helpful and they also recommend similar authors that I may like .when I order books for delivery they come when expected & have always been polite.

Kathleen Bones

Overená spoločnosťou Feefo

Northamptonshire

1 year ago

Čo povedal/-a Kathleen Bones o spoločnosti The Works:

Good value for money

Quick delivery and always on time

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good service and lovely books.

Very quick delivery and well packaged. The books are beautiful. Bought for my grandson who loves books.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Always very good. Staff in shops very friendly and polite, and smiling.

Denise Lockwood

Overená spoločnosťou Feefo

North shields

1 year ago

Čo povedal/-a Denise Lockwood o spoločnosti The Works:

Variety of item's ordered

Always great to order and delivery on time, Well packed great choice online ordering and payment.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

A timely order and collection

Website easy to use to order books for collection at local store. Books arrived on due date. However, packaging inside cardboard box was lacking and the 4 books were merely held together by an...

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Rosa

Overená spoločnosťou Feefo

Horsham

1 year ago

Čo povedal/-a Rosa o spoločnosti The Works:

Great service

The team at the Horsham branch helped us creating the best balloon arrangement for our daughter’s birthday celebration! Thank you!

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Good products.

Excellent service. Goods arrived quickly.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

1 year ago

Wrong item sent

I ordered 3 items from the 3 for £15 offer, and 1 of the items wasn't what I ordered. It was a Stitch light up figure, yet they sent me paint your own Stitch figures instead. It was a birthday...

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Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. We are extremely sorry that an incorrect item has been delivered to you. Please return the item(s) to your local store for a full refund This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

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