Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Works Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 269,282

Carol Ives

Overená spoločnosťou Feefo

6 months ago

Čo povedal/-a Carol Ives o spoločnosti The Works:

Sadly not a fast enough service for modern day.

It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items. I love the store but live 15 miles away but i would not order online again which is a shame

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order took longer than expected with incorrect items. Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards , The Works.

Elfa Allnutt

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a Elfa Allnutt o spoločnosti The Works:

Service second to none.

Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Excellent

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Several items missing from parcel

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Denise Simpson

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a Denise Simpson o spoločnosti The Works:

Jigsaws

Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws

Esther J Fenton-Allen

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a Esther J Fenton-Allen o spoločnosti The Works:

Order from The Wirks

Everything was dealt quick and I was kept up to date every step of the way.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Good service

Easy ordering and everything went as predicted.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Lovely service

Lovely, staff were friendly and helpful. I paid for my goods quickly and was made to feel very welcome in the store

Holly

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a Holly o spoločnosti The Works:

Damaged books

Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers. Our records show that our customer service team have issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Stacey Mitchell

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a Stacey Mitchell o spoločnosti The Works:

A great bargain

The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....

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Prečo veriť recenziám Feefo?

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Recenzie na The Works

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?