Hello, thank you for the 5 star rating! We really appreciate it!
The Insurance Emporium
0
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TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:
Great price, straight forward and easy to do.
Was looking for a new pet insurance quote (my previous renewal was ridiculous). The Insurance Emporium came up on a comparison site I was using, prices were very favourable for my two dogs. The...
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Jordan
The Insurance Emporium
7 years ago
Thank you for your feedback and review, we're pleased to see that both the premium and application procedure met with your approval! We can't ask for more than a recommendation!
The Insurance Emporium
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Dôveryhodný zákazník
7 years ago
Very good coverage at very competitive rates
Jason Milner
The Insurance Emporium
7 years ago
Thank you for your positive feedback Andrea.
The Insurance Emporium
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:
Agent was good, but I’m yet to receive my documents by email or post.
Jason Milner
The Insurance Emporium
7 years ago
We're sorry that you haven't received your policy documentation, our Customer Experience Manager has emailed these across to you.
The Insurance Emporium
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Dôveryhodný zákazník
7 years ago
Great customer service, not great being emailed just after midnight!
The customer service over the telephone was excellent, but being sent an email just after midnight was not great as it woke me up!
Jordan
The Insurance Emporium
7 years ago
Hello,
Thank you for your review and feedback! We're sorry about the email waking you up!
The Insurance Emporium
0
Sprístupniť
TC
Trusted Customer
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:
Buying Pet Insurance
The system for buying insurance for my pet was easy with clear instructions. It was also a very good price.
Jordan
The Insurance Emporium
7 years ago
Good afternoon,
Thank you for the 5 star review and great feedback. We're looking forward to being on this journey with you!
The Insurance Emporium
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Dôveryhodný zákazník
7 years ago
Bought online, then had to confirm with call centre staff payment details. All swiftly & easily dealt with
Jordan
The Insurance Emporium
7 years ago
Thank you for the excellent review!
We always aim to make any point of contact a seamless one. Thank you for choosing us!
The Insurance Emporium
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Dôveryhodný zákazník
7 years ago
Quick and easy
Quick and easy.
Jordan
The Insurance Emporium
7 years ago
Thank you for taking the time to share your experience. We're glad everything went well!
The Insurance Emporium
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Dôveryhodný zákazník
7 years ago
I had to call twice to receive the insurance documents as they weren’t coming through on email. I was advised they had been posted too but these never received any in the post.
Still can’t access...
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Jordan
The Insurance Emporium
7 years ago
Good morning, thank you for your feedback and review, we're really sorry to read this.
We can see that we have sent the documents and portal registration by email several times, we'll investigate to see why they aren't been received. In the meantime we've printed the documents and posted them first class.
We trust this resolves your concerns.
The Insurance Emporium
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
Yes
Jordan
The Insurance Emporium
7 years ago
Thank you! We always aim to make the process as user friendly as possible!
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.