Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 5,453

Kathleen Shields

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Kathleen Shields o spoločnosti The Edinburgh Natural Skincare Company:

Never again!

You are sending a review of product request and I have not received anything. I have emailed numerous times and no one has even responded. Finally, after14 days, I get a notice that my order has...

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Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi there, we're really sorry to hear that your order has yet to arrive. We have had major issues with Royal Mail International deliveries where they were halted after a recent cyber attack within Royal Mail. This has impacted our small business massively and has been outwith our control. We also recognise our Customer Care side has failed recently and replying to all Customers. Please do let me know if you would like any further information. Kind Regards, Emma - ENSC

Kathleen Shields

3 years ago

Still have not received my shipment.

Kathleen Shields

3 years ago

We are now approaching 1 month since I placed my order. At this point, I feel that I should be entitled to a refund since I do not believe that I will ever receive my order.

Recenzie produktov

Dátum zakúpenia: 19/01/2023

Patricia Moody

Overená spoločnosťou Feefo

Harpswell, Maine

3 years ago

Čo povedal/-a Patricia Moody o spoločnosti The Edinburgh Natural Skincare Company:

Where’s my package?

I still have not received my package. Very disappointed.

Dátum zakúpenia: 29/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Very Happy (soon to be) repeat customer

The website it easy to navigate, the services are great, I was able to keep track of my delivery, and there was a fast delivery from order to arrival.

Recenzie produktov

Dátum zakúpenia: 27/01/2023

Debi Duffey

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Debi Duffey o spoločnosti The Edinburgh Natural Skincare Company:

Have not received

Ordering was simple, however I have not received my purchase, just an email saying there are issues with the postal service going on strike

Recenzie produktov

Dátum zakúpenia: 29/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Is good

The long-awaited product arrived today, February 13th. I like THE QUEEN BEE, which has various types of hand creams and a refreshing scent.

Recenzie produktov

Dátum zakúpenia: 07/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Not here yet…and no tracking…. I spent a lot of money. The first order got here in a timely manner..

Dátum zakúpenia: 29/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Beautiful

Wonderful solid hand lotion bar , it’s my hands moisturised and soft. Most beautiful smell and the tin is lovely too. Really delighted the the product.

Recenzie produktov

Dátum zakúpenia: 29/01/2023

Kathryn Bradley

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Kathryn Bradley o spoločnosti The Edinburgh Natural Skincare Company:

I am so disappointed

Deliver faster or answer customer emails. I sent two email, both of which were ignored. I was in the UK for a limited time period and only ordered because I was told delivery would be 3-5 days 11...

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Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail cyber attack, postal strike action and a backlog of parcels to be despatched. We have also had changes within our Customer Care and want to apologise that you were not replied back to which is completely unacceptable. We really hate that our customers have been left waiting for so long with no response and want to rectify. Emma - ENSC

Kathryn Bradley

3 years ago

The slow despatch and changes to customer service don’t help me! I am not in the UK any more. I don’t have the items. I don’t have my money. Your answer helps me in no way!

Dátum zakúpenia: 20/01/2023

Susan Fox

Overená spoločnosťou Feefo

Raleigh NC

3 years ago

Čo povedal/-a Susan Fox o spoločnosti The Edinburgh Natural Skincare Company:

Have not received order. Received note that stated shipping problems

Have not received order!

Recenzie produktov

Dátum zakúpenia: 29/01/2023

Val

Overená spoločnosťou Feefo

Carnwath, lanark

3 years ago

Čo povedal/-a Val o spoločnosti The Edinburgh Natural Skincare Company:

Edinburgh natural skincare - hand cream bar

Excellent service from ordering to receiving a great high quality product

Recenzie produktov

Dátum zakúpenia: 29/01/2023

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Edinburgh Natural Skincare Company

Golden Rosewood Gift Box (Large)Ďalšie recenzie tohto produktu (14)Prezrieť internetové stránky o produkteHave not received my order!

New! 3 Luxury Hand Cream Bars Mixed FragranceĎalšie recenzie tohto produktu (55)Prezrieť internetové stránky o produkteCan't comment on something I have yet to receive

The Queen Bee Solid Hand Cream BarĎalšie recenzie tohto produktu (357)Prezrieť internetové stránky o produkte

Golden Rosewood Solid Hand Cream Refill BarĎalšie recenzie tohto produktu (13)Prezrieť internetové stránky o produkteI love the scent of rosewood. I use it to massage gently on my hands. It's moist and not sticky and very good

Baby I Love You Solid Baby Balm - Hand cream barĎalšie recenzie tohto produktu (93)Prezrieť internetové stránky o produkteLove it, keeps my skin moisturised, love the handy tin. Even used on my face and lips great all round moisturiser for me!

3 Symmetry Hand Cream BarsĎalšie recenzie tohto produktu (37)Prezrieť internetové stránky o produkteCannot rate what I have not received!,,,,

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?