Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 5,451

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

So so

I ordered 3 - The products are okay, very greasy so not for my hands I’m afraid. The scent is also alright.. I so wanted to love them - but unfortunately, even if you can tell the ingredients are...

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Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for taking the time to review, I'm really sorry that the products weren't to your liking and I'll pass your feedback to our Manufacturing and Product Development. Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 07/02/2023

Wendy Koeppl

Overená spoločnosťou Feefo

Idaho

3 years ago

Čo povedal/-a Wendy Koeppl o spoločnosti The Edinburgh Natural Skincare Company:

Never received my order.

I can’t comment on their products because I never received my order. I am very disappointed in their service.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi Wendy, just looking at your tracking. This was delivered on 21/02/2023. Can you confirmed all was received well? Kind Regards, Emma - ENSC

Wendy Koeppl

3 years ago

It was in my mailbox shortly after my review! I am happy that it wasn’t lost, but I still think 8 weeks is a long wait. But, now that I know that it will be that long, I will be sure to order with that in mind! Thank you!

Recenzie produktov

Dátum zakúpenia: 01/01/2023

Valerie Tousignant

Overená spoločnosťou Feefo

USA

3 years ago

Čo povedal/-a Valerie Tousignant o spoločnosti The Edinburgh Natural Skincare Company:

Terrible,have sent messages with your system several times with no response

I have sent several messages through your system with a problem with my order and have not gotten a response. And you shipped my Order anyway.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

I'm really sorry that Service has not been as expected, can you please message here detailing the issues you've had and I will try and resolve. Kind Regards, Emma - ENSC

Valerie Tousignant

3 years ago

First request I made was #23654 through system, second was a few days later I sent another request #23716 when I had not heard anything from the first request. Sent a 3rd request #24106 when I received a email my orders where being sent with no change was made to them my order numbers are #9701 and #9702 both had updates to them. It’s really sad it takes a negative rating for someone to contact me. But all the information to what are wrong with my orders are in the request numbers above.

Recenzie produktov

Dátum zakúpenia: 22/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Very friendly and sincere!

The products are very nice. Friendly service and genuinely caring!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

What a lovely review! Thanks so much, you've made our day! Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 28/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Excellent service from this company

From ordering my first order from this company to receiving my order was without any problem. The items were easy to order and arrived quiet quickly. The items I ordered were hand cream bars .I love...

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Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for taking the time to leave feedback for us, we really do appreciate your lovely words. Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 07/02/2023

Valerie Addington

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Valerie Addington o spoločnosti The Edinburgh Natural Skincare Company:

Waiting on product

I will rate it as soon as I receive it.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Good afternoon, I'm really sorry about the delay to your order. From looking at your order number, this is currently in transit in Chicago. Kind Regards, Emma - ENSC

Dátum zakúpenia: 28/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Try something different

The service was great.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your feedback, we really appreciate you taking the time to respond. Please do feel free to reach out to us if you'd like to give further feedback on the the lip balm and travel mini. It's always great to hear fantastic feedback however where products haven't met our Customers expectations, we'd really love feedback on where improvements can be made. Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 27/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Shipping issue?

Still haven't received anything

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

We're really sorry for the delay with you receiving your order. Having looked at your tracking number, I can see that this was delivered 14th February. Can you let me know if that's not the case? Kind Regards, Emma - ENSC

Dôveryhodný zákazník

3 years ago

Arrived I think on 17th. Maybe originally misdelivered to neighbor or... It was weird on my notice that it said it went to Clarkston MI.

Dátum zakúpenia: 21/01/2023

Marina Cogger

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Marina Cogger o spoločnosti The Edinburgh Natural Skincare Company:

Night rich cream

Wonderful product. The cream makes my wrinkles disappear.

Recenzie produktov

Dátum zakúpenia: 25/01/2023

Dale Colville

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Dale Colville o spoločnosti The Edinburgh Natural Skincare Company:

Hand cream in soap form

Well l still can’t tell you because l have not received the product yet! It has come off my credit card so l am still waiting for this fabulous hand cream to get to my door or mail box.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi, I have just checked your tracking information. Your parcel is due for delivery today. Please accept my apologies for the delay in getting your order to you. Kind Regards, Emma - ENSC

Dale Colville

3 years ago

I received the product and love it. Convenient and easy to use, no mess. Thank you so much 🤗👏👏👏👏

Recenzie produktov

Dátum zakúpenia: 06/01/2023

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Edinburgh Natural Skincare Company

Gardener?s Solid Hand Cream BarĎalšie recenzie tohto produktu (443)Prezrieť internetové stránky o produkteI really like the bar idea, as well as the essential oils. The cream works well and lasts a long time.

Luxury No. 1 Solid Hand Cream BarĎalšie recenzie tohto produktu (414)Prezrieť internetové stránky o produkteI really like the bar idea, as well as the essential oils. The cream works well and lasts a long time.

St Clement's Whipped Body ButterĎalšie recenzie tohto produktu (83)Prezrieť internetové stránky o produkte

Reverie Solid Hand Cream BarĎalšie recenzie tohto produktu (153)Prezrieť internetové stránky o produkte

Symmetry Solid Hand Cream Refill BarĎalšie recenzie tohto produktu (15)Prezrieť internetové stránky o produkte

New! 3 Luxury Hand Cream Bars Mixed FragranceĎalšie recenzie tohto produktu (55)Prezrieť internetové stránky o produkteNice products. I love the solid hand cream.

Reverie Solid Hand Cream BarĎalšie recenzie tohto produktu (153)Prezrieť internetové stránky o produkte

NEW! Symmetry Hand Cream BarĎalšie recenzie tohto produktu (102)Prezrieť internetové stránky o produkte

Luxury No. 1 Solid Hand Cream BarĎalšie recenzie tohto produktu (414)Prezrieť internetové stránky o produkteLovely presentation tins. Quality good and they smell lovely too.

Reverie Solid Hand Cream BarĎalšie recenzie tohto produktu (153)Prezrieť internetové stránky o produkteNicely presented in a tin.The hand cream bar smells lovely and leaves hands feeling soft and smooth without the tacky feeling you sometimes get with ordinary hand creams.

New! 3 Luxury Hand Cream Bars Mixed FragranceĎalšie recenzie tohto produktu (55)Prezrieť internetové stránky o produkteI am still getting used to the bar hand lotion. Easy to use.

Symmetry Anti Ageing Serum and Face CreamĎalšie recenzie tohto produktu (91)Prezrieť internetové stránky o produkteLove the facial oil and lotion. I live in Denver and it is very dry here.

Geranium And Sweet Orange Luxurylip Balm And Symmetry Travel Mini Face CreamĎalšie recenzie tohto produktu (8)Prezrieť internetové stránky o produkteNot working so well in my dry climate.

Eternal Anti-Ageing Super Cream With Black Lilac + Vitamin EĎalšie recenzie tohto produktu (79)Prezrieť internetové stránky o produkteRich nurishing cream. Very comforting for the skin.

Ultra Rich Anti-Ageing Night Cream and Day Cream SetĎalšie recenzie tohto produktu (509)Prezrieť internetové stránky o produkteExcellent product, I am very happy.

The Queen Bee Solid Hand Cream BarĎalšie recenzie tohto produktu (355)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?