Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Shield Total Insurance Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/shield-total-insurance | Feefo

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

The service and communication were very good. I reserve judgement the quality of the product.

Lindsey

Shield Total Insurance

2 years ago

Hi, Its great to hear our service and communication are very good. Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 27/07/2023

0

KR

Kevin Roberts

Overená spoločnosťou Feefo

stoke-on-trent

2 years ago

Čo povedal/-a Kevin Roberts o spoločnosti Shield Total Insurance:

good value

got my quote n called to renew insurance, easy to arrange n was done quickly

Lindsey

Shield Total Insurance

2 years ago

Hi Kevin, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick and easy to process. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 27/07/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Confusing communications

I spoke to you and renewed the cover and still I received an email and a text saying I had no cover. I had to them call again to clarify if I was covered. Also the insurance is u see a different...

Prečítať viac

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. My apologies for any miscommunication received . We are always working on improving our services and your feedback is muchly appreciated Kindest Regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 25/07/2023

0

MI

Mr Paul Ibbotson

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mr Paul Ibbotson o spoločnosti Shield Total Insurance:

Very good service

Very professional great price always easy to get in touch with them very happy with the service i receive will continue to use this company

Lindsey

Shield Total Insurance

2 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It's great to hear your are very happy with our service, and that our process is always easy and professional. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 23/06/2023

0

MR

Mrs Linda Rowson

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mrs Linda Rowson o spoločnosti Shield Total Insurance:

Easy to work with

Easy to renew and arrange payment over the year. Shame about the office hours could do with a later evening even once a week.

Lindsey

Shield Total Insurance

2 years ago

Hi Linda, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was easy to arrange. I can confirm our representatives are available to outbound customers Tuesday to Thursday until 1830, should you require to renew your policy at a later time next year. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 21/07/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

I was recommended to use Shield when I first bought my Campervan. I have always continued to use them - finding them competitive with excellent customer service.

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear that you would recommend Shield and our representatives provide an excellent customer service. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 18/06/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Friendly

Coped nicely when my email provider failed

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear our representatives were able to resolve any issues swiftly. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 12/07/2023

0

MJ

Mr LESLIE James

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mr LESLIE James o spoločnosti Shield Total Insurance:

very good and easy to understand any changes in the policy

Lindsey

Shield Total Insurance

2 years ago

Hi Leslie, Thank you for taking the time to review your recent experience. It’s great to hear you received a good service when making changes to your policy. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Lindsey

Shield Total Insurance

2 years ago

Hi Leslie, I am sorry to hear that your premiums have increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. Your feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements, Kindest regards, The Club Care Team The Shield Total Insurance Team

Dátum zakúpenia: 07/06/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

I have been with Shield for what must be 20 years. That says it all.

I have been with Shield for what must be 20 years. That says it all. I have never felt my premiums were increased to give discounts to new customers. Again that says a lot.

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear feedback from a long standing customer. Thank you for being valued customer. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 06/06/2023

0

ME

maureen E

Overená spoločnosťou Feefo

Stratford upon Avon

2 years ago

Čo povedal/-a maureen E o spoločnosti Shield Total Insurance:

Spot On

First class service. No problems whatsoever

Lindsey

Shield Total Insurance

2 years ago

Hi Maureen, It is fantastic to hear we provide a first class service. Thank you for providing your feedback. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 31/05/2023

0

Recenzie na Shield Total Insurance

Trailer TentĎalšie recenzie tohto produktu (19)Prezrieť internetové stránky o produkteHow on earth can I rate the quality of an insurance policy until I try to use it?

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produktecaller spent time telling me about the breakdown cover n then said that it couldn't be offered as my van is over 29 years old, bit of a waste of time telling me

TrailerĎalšie recenzie tohto produktu (41)Prezrieť internetové stránky o produkteAs above but now 2 star not 3 because you’ve asked me twice which is annoying

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produkteVery good price and great service

TrailerĎalšie recenzie tohto produktu (41)Prezrieť internetové stránky o produkteHappy with insurance and having a back up.

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteGood - nice to be able to speak to a human

TrailerĎalšie recenzie tohto produktu (41)Prezrieť internetové stránky o produkteValue for money for a basic trailer

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produkteHas gone up to much this year

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteEXCELLENT BUT TO BE HONEST THESE SURVEYS IRRITATE ME.

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produktefirst class efficient service...

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?