Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Shield Total Insurance Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/shield-total-insurance | Feefo

MG

Mr Anthony Gillard

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mr Anthony Gillard o spoločnosti Shield Total Insurance:

All ways good

Lindsey

Shield Total Insurance

2 years ago

Hi Anthony, Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with our service. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 13/07/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Will never use them again. Not the company they used to be.

Tell the truth about policies.

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear that you are not happy with the service and information that you have been provided during our communications. I have forwarded your feedback to our complaints team to ensure the issues raised are investigated thoroughly. We are always working on improving our services and your feedback is appreciated. Kindest Regards, The Shield Total Insurance Team

Recenzie produktov

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear you are unhappy with the delays in processing your refund. Refunds can take up to 28 days to be processed, and we apologies this was not explained at the time of the cancellation. Thank you for taking the time to provide product feedback. It is appreciated and will be shared with the relevant business areas to support any required improvements. Kindest Regards, The Shield Total Insurance Team

Dátum zakúpenia: 19/08/2023

0

MB

Mr Lawrence Bufton

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mr Lawrence Bufton o spoločnosti Shield Total Insurance:

I would definitely recommend them. They were helpful and polite with my query. No complaints at all.

Lindsey

Shield Total Insurance

2 years ago

Hi Lawrence, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were polite and helpful. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 01/05/2023

0

MA

Mr Brian Anderson

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mr Brian Anderson o spoločnosti Shield Total Insurance:

one happy satisfied customer thanks

We have always used Shield for all our caravans static and others and have had a perfect service for the past 14 years without any compromise will continue into the future our ages willing . That i...

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Lindsey

Shield Total Insurance

2 years ago

Hi Brian, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you are happy with the service you have received over the past 14 years. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 15/08/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Helpful and knowledgable staff

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that our staff are helpful and knowledgeble. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 09/07/2023

1

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Excellent customer servìce

Excellent service, very helpful.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you received an excellent service and our reprensentative was helpful. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 07/08/2023

0

MT

Mr Barry Towes

Overená spoločnosťou Feefo

Turners Hill

2 years ago

Čo povedal/-a Mr Barry Towes o spoločnosti Shield Total Insurance:

Very helpful staff and good service

Lindsey

Shield Total Insurance

2 years ago

Hi Barry, It’s great to hear that our representatives are helpful and provided a good service. .Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 01/08/2023

0

MR

Mr Scott Ritchie

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mr Scott Ritchie o spoločnosti Shield Total Insurance:

Friendly and helpful. The process was quite straightforward.

Friendly and helpful.. everything was clearly explained.

Lindsey

Shield Total Insurance

2 years ago

Hi Scott, Thank you for taking the time to review your recent experience. It’s great to hear the process was straightforward and our representatives are helpful & friendly. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 31/07/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

2 years ago

Good customer service, explained everything in English so I could understan

Good customer service, very helpful, explained everything in English so I could understand the details.

Lindsey

Shield Total Insurance

2 years ago

Hi, It is great to hear you received good customer service and our representative fully explained your cover. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 29/07/2023

0

MK

Mrs Janet Kinchin

Overená spoločnosťou Feefo

2 years ago

Čo povedal/-a Mrs Janet Kinchin o spoločnosti Shield Total Insurance:

Excellent customervservice

Excellent customer service, was able to renew insurance very quickly.

Lindsey

Shield Total Insurance

2 years ago

Hi Janet, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick process and you received excellent customer service. Kindest regards, The Shield Total Insurance Team

Recenzie produktov

Dátum zakúpenia: 28/07/2023

0

Recenzie na Shield Total Insurance

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produkteAll ways a fair price and pleasure to talk the the staff

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteCancelled policy on same day. Waited 11 days for refund after chasing them. Up your game.

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteI'm satisfied with the cover and cost. My questions were all answered completely and any worries I had were allayed. The person I dealt with was friendly and competent.

Touring CaravanĎalšie recenzie tohto produktu (122)Prezrieť internetové stránky o produkteThe policy covers just what we need

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteHelpful and knowledgable staff

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produkteGreat service thanks very much

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produkteVery helpful staff and good service will definitely use again

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteQuite happy with the price.

MotorhomeĎalšie recenzie tohto produktu (84)Prezrieť internetové stránky o produkteGood service, very helpful, explained everthing so I could understand

Leisure HomeĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produkteGood product, exactly what was required

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?