Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ROL Cruise

Zobrazujú sa všetky recenzie v počte 25,691

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Truthful

Very professional young lady assisted me throughout,making several phone calls to Scenic as I had many questions needing answering . Thank you

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that the agent was able to assist with your booking with professionalism. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sally Wildsmith

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Sally Wildsmith o spoločnosti ROL Cruise:

Experience and knowledgeable

Jake was Extremely knowledgeable and helpful. Told us what we needed to know book many times with ROL always received good service

Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we’re delighted to hear that you continue to book with us and that Jake provided knowledgeable and helpful service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lynda Bailey

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Lynda Bailey o spoločnosti ROL Cruise:

Excellent customer service

Excellent customer service every time I have booked. Full explanation and always take time and give very helpful advice in planning our cruise.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Indian trip

Excellent communication. Put me through to the right department without hesitation. Got m we the best deal on my cruise

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Hilary Wright

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Hilary Wright o spoločnosti ROL Cruise:

Very efficient and professional

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent was very efficient and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

I have only just started with ROL and the service I received was excellent. I cannot give a lot of information so I think asking for a review is a bit early.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that you had an excellent first experience with us. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Superb

Great recommendations and assistance. Most diligent and helpful. Claire is a super star.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that Claire was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Helpful & friendly

Very helpful, friendly & professional

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful, friendly and professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

just booked two more

excellent

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Angela Don

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Angela Don o spoločnosti ROL Cruise:

they lead you to think your going from an airport near you and then send you that your going from London airport. when you ring them they then dont want to know.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review. Sorry for any confusion caused, I can confirm that your flights are from Manchester, not London. Your full booking documents will arrive within 7-10 working days, including your flight details. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ROL Cruise

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?