Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ROL Cruise

Zobrazujú sa všetky recenzie v počte 25,689

Brian De-Mullet

Overená spoločnosťou Feefo

GBR

3 months ago

Čo povedal/-a Brian De-Mullet o spoločnosti ROL Cruise:

Very professional and knowledgeable

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that you find our agents professional and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

3 guys from mansefield

Phone answered promptly .. Ollie was friendly and well informed . Dealt with query and secured a booking

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that you found Ollie friendly and informative. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Hodges

Overená spoločnosťou Feefo

GBR

3 months ago

Čo povedal/-a David Hodges o spoločnosti ROL Cruise:

Helpful,Accurate ,Pleasant

The personnel are always pleasant and Helpfull together with accurate information. The perks are also worth having.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are thrilled to hear that the agent was pleasant and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Crafter

Overená spoločnosťou Feefo

GBR

3 months ago

Čo povedal/-a David Crafter o spoločnosti ROL Cruise:

Booking Azamara cruise

When Morgan started to look into a cruise for me,she rang back very quickly to point out that I ALREADY had a booking with them covering the dates I wanted. She then pointed out that I need not lose...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we are so pleased to hear that Morgen was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

Very knowledgeable about the cruise

The Salesperson answered the phone promptly, was very knowledgeable about the cruise and helpful.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that the agent was very knowledgeable and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

No call-back

No call-backs. I booked on Thursday. Friday I had a call to say they couldn't return me to the same airport as departure. - unless I paid £600 for an overnight stay As neither option was...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your feedback. We're sorry to hear about your experience and apologise for the lack of communication. Since your review, one of our agents has been in touch to discuss your booking and assist with your concerns. We appreciate your patience and thank you for bringing this to our attention. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Annmarie Malandrinos

Overená spoločnosťou Feefo

3 months ago

Čo povedal/-a Annmarie Malandrinos o spoločnosti ROL Cruise:

Rachel the advisor was very informative

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you found Rachel very informative. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Bennesch

Overená spoločnosťou Feefo

3 months ago

Čo povedal/-a Christopher Bennesch o spoločnosti ROL Cruise:

Excellent

Georgia

ROL Cruise

3 months ago

Thank you for your excellent 5-star review! We're delighted to hear that you had such a positive experience with ROL Cruise. Customer satisfaction is at the heart of everything we do, and it's wonderful to know that we delivered the level of service you expected. Thank you for choosing ROL Cruise. We appreciate your support and look forward to helping you plan your next holiday. Kind regards, The ROL Cruise Team

Christopher Bennesch

3 months ago

Looking forward to a wonderful relationship with ROL

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

Very helpful

Very helpful and very knowledgeable about all the cruises available

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

Good all round

Efficient helpful friendly professional

Georgia

ROL Cruise

3 months ago

Thank you for your wonderful 5-star review! We're delighted to hear that you found our service efficient, helpful, friendly, and professional. Delivering a high standard of customer care at every stage of the booking process is always our goal, so it's fantastic to know we provided a positive experience for you. Thank you for choosing ROL Cruise. We truly appreciate your kind feedback and look forward to helping you with your future holiday plans. Kind regards, The ROL Cruise Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ROL Cruise

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?