Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ROL Cruise

Zobrazujú sa všetky recenzie v počte 25,689

Robert Ewels

Overená spoločnosťou Feefo

GBR

3 months ago

Čo povedal/-a Robert Ewels o spoločnosti ROL Cruise:

Excellent.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review. We are so pleased to hear that the service was excellent. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jane Jenkyn

Overená spoločnosťou Feefo

3 months ago

Čo povedal/-a Jane Jenkyn o spoločnosti ROL Cruise:

The person that I spoke to made every effort to help me

Megan Hammond

ROL Cruise

3 months ago

Thank you for your kind review. We're delighted to hear that our team member made every effort to assist you and provide the support you needed. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team

Nigel Branston

Overená spoločnosťou Feefo

GBR

3 months ago

Čo povedal/-a Nigel Branston o spoločnosti ROL Cruise:

Excellent cruise agents

ROL reps are excellent. Polite and understanding, they have on several occasions (including this one) managed to arrange extras for me that are not part of the advertised package for a given cruise....

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your fantastic review. We're delighted to hear that our team has consistently provided the level of service you've come to expect from ROL. It's wonderful to know that we've been able to help arrange additional extras, provide clear information, and give you the time and support needed to make the right choices for your travels. Your continued loyalty over the years means a great deal to us, and we're especially pleased that you've enjoyed problem-free experiences with every booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

v.good conversation with a knowledgeable advisor who understood and addressed my requests.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your kind review. We're pleased to hear that you had a very good conversation with our advisor and that they were able to understand your requirements and provide knowledgeable assistance. We appreciate your feedback and look forward to helping with your future travel plans. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

Both Ollie and Ed were polite and helpful. They listened to my concerns and answered them with ease. Explained everything with confidence and reassurance.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that Ollie and Ed were able to assist you with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

Yet another ROL Booking experience

As always I received a prompt and professional service. We have booked with ROL several times now. You can ask any question you want about your holiday booking and will always get a helpful reply.We

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

Usual excellent service.

Our booking was slightly more complicated than usual because of credit from the cruise line we were booking with. It, inevitably, therefore, took longer than usual. We were looked after by Henry who...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your amazing review, we are delighted to hear that Henry was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

No long wait for response. Friendly professional service

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you found our agents friendly and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 months ago

Always efficient and give helpful guidance. I dealt with Callum an d Zak on this occasion booking g an Azamara cruise for 2028.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased to hear that Callum and Zak were able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Brian De-Mullet

Overená spoločnosťou Feefo

GBR

3 months ago

Čo povedal/-a Brian De-Mullet o spoločnosti ROL Cruise:

Very professional and knowledgeable

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that you find our agents professional and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ROL Cruise

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?