All good though we felt the bar charges should be more carefully itemised - we had no proof about what we had purchased
Riviera Travel
Riviera Travel
3 days ago
Hello Wendy,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful overall experience, and we appreciate your constructive comments regarding your time on board.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello Wendy,
We are thrilled to hear that you had such a wonderful time on your yacht cruise, especially enjoying the traditional ship, the crew, and the exceptional service provided by Jayne. Thank you for choosing us, and we look forward to welcoming you back on board again soon.
Kind regards,
Riviera Travel
Very good service throughout our stay, Hotel was very good, variety of food and drink. Rooms very clean and made up every day. Nice touch having complimentary drinks in fridge
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed a comfortable stay and appreciated the service provided throughout your time with us.
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We aredelighted to hear that you enjoyed your holiday and that our hotel staff were friendly, efficient and helpful throughout your stay. It's also wonderful to know that you enjoyed many of the excursions, found your guide knowledgeable, felt safe with your driver, and that Trish made such a positive impression with her enthusiasm and dedication.
We appreciate your comments regarding some of the sightseeing stops and will ensure your feedback is shared with our Product Team for review.
We hope to welcome you on another Riviera holiday
Dátum zakúpenia: 21/09/2026
0
Sprístupniť
AN
Anthony
Overená spoločnosťou Feefo
GBR
4 days ago
Riviera Travel
Riviera Travel
3 days ago
Hello Anthony,
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on your next journey with us.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello Anthony,
Thank you so much for sharing your wonderful feedback with us regarding your recent river cruise. We are delighted to hear that you had such a positive experience exploring the Douro Valley and Salamanca with us.
Kind regards,
Riviera Travel
Dátum zakúpenia: 15/09/2026
0
Sprístupniť
RO
Robert
Overená spoločnosťou Feefo
GBR
4 days ago
Čo povedal/-a Robert o spoločnosti Riviera Travel:
Friendly and helpful tour manager who had good knowledge of the places visited and kept the group entertained throughout.
Riviera Travel
Riviera Travel
3 days ago
Hello Robert,
We are delighted to hear that you enjoyed such an engaging and informative experience with our tour manager. Thank you for sharing your positive feedback with us.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Hello Robert,
Thank you for taking the time to leave such a wonderful rating following your Canadas Rocky Mountaineer & Alaska Cruise. We are delighted to know you had such a positive experience with us.
Kind regards,
Riviera Travel
Thank you for sharing such detailed feedback about your experience with us. We are delighted that you enjoyed the wonderful excursions and found your accommodation and tour guide to be fantastic. We also appreciate your constructive comments regarding the farewell dinner, and we will certainly take this on board as we continually review our arrangements. We hope to welcome you back on another journey in the future.
The service of the catering team and Housekeeping was outstanding. However the waiting staff in the restaurant seemed rushed and with no clear plan how to serve their tables. Don't know if this is...
Prečítať viac
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear that you found the catering and housekeeping teams outstanding and that the reception and entertainment teams also helped make your holiday enjoyable.
We appreciate your comments regarding the restaurant service and are sorry that it did not always meet your expectations. Your feedback will be shared with the relevant team for review.
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear how much you enjoyed the scenery, the cruising experience on the Rhône, and the fascinating visits along the way, particularly Arles and its Roman history.
We appreciate your feedback regarding the amount of walking and the warm weather during some excursions. We do aim to provide clear information about the level of mobility required for our holidays and ask guests to answer our mobility questions as accurately as possible so they can assess the suitability of the itinerary before travelling.
Thank you for taking the time to share your comments, which will be passed to our Product Team for review.
Not very good, there was no joined up communication between Riviera, Holland America and the customer.
holland America offered a ‘ Have it all package’
We had to find out about this ourselves, and...
Prečítať viac
Dátum zakúpenia: 20/09/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 days ago
Riviera Travel
Riviera Travel
3 days ago
Thank you for your 4* review .
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us regarding Classical Spain. We are very pleased to hear that your experience met your expectations.
Dátum zakúpenia: 18/09/2026
0
Sprístupniť
AS
Anthony Sylvester
Overená spoločnosťou Feefo
GBR
4 days ago
Čo povedal/-a Anthony Sylvester o spoločnosti Riviera Travel:
Booking was relatively easy but details not really good enough
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear that you enjoyed the trip overall. We're sorry that you found the booking details did not fully meet your expectations, and we appreciate you bringing this to our attention.
Your feedback will be shared with the relevant team for review.
Recenzie produktov
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear that you enjoyed your holiday overall and that you found the guides knowledgeable, the logistics well organised, and Bernie to be friendly, helpful and informative throughout your trip.
We are sorry that some aspects of the hotel experience did not meet your expectations, including the breakfast offering and your room. We would always encourage guests to raise any concerns during their holiday with either the hotel management or their Tour Manager, as this gives us the best opportunity to address issues and seek a resolution at the time wherever possible.
Should you wish for your comments to be formally reviewed, please write to our Guest Relations team, who will be happy to consider your feedback in more detail.
Thank you for your wonderful feedback, and we are delighted to know that you enjoyed a smooth and well-organised experience with us.
l
Recenzie produktov
Nahrané médiá
Zobraziť všetky médiá (2)
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the magnificent scenery, the wonderful train journey, and the exceptional support provided by your tour manager throughout the land portion of your trip. We do, however, note your comments regarding the dining arrangements and onboard pricing during the cruise portion of your journey, and we appreciate you bringing these aspects to our attention.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.