Staff in the office over the years have always been helpful and knowledgeable .
However , my printer was out of action and as soon as I got notice that the travel documents were available , I asked...
Prečítať viac
Riviera Travel
Riviera Travel
6 days ago
Thank you for your loyalty over the years and for taking the time to share your feedback. We are delighted to hear that our team has consistently provided helpful and knowledgeable service. At the same time, we are sorry to learn about the difficulties you experienced regarding the delivery of your travel documents. We always aim for a seamless process from start to finish, and we appreciate your understanding as we continually work to improve our communication and dispatch methods.
Recenzie produktov
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your feedback with us following your recent river cruise. We are very glad to hear that you enjoyed returning for another trip and had a fun, memorable time meeting wonderful fellow travelers. We also appreciate your constructive comments regarding the cabin amenities and the overall onboard atmosphere, and we will take your observations into account as we continually work to enhance our guest experience.
Dátum zakúpenia: 02/11/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 days ago
Riviera Travel
Riviera Travel
6 days ago
Thank you for your 5* rating
Recenzie produktov
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your wonderful feedback about your recent travels with us. We are delighted to hear that you had such a fantastic experience on your journey.
Dátum zakúpenia: 24/10/2026
0
Sprístupniť
HE
Helene
Overená spoločnosťou Feefo
CAN
9 days ago
Riviera Travel
Riviera Travel
6 days ago
Thank you for your 5* rating
Recenzie produktov
Nahrané médiá
Zobraziť všetky médiá (2)
Riviera Travel
Riviera Travel
6 days ago
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed a fantastic river cruise with us, appreciating the excursions, the warmth of our team, and your comfortable accommodation.
Very good documentation (option to request printed versions delivered very speedily)
Riviera Travel
Riviera Travel
6 days ago
Thank you for sharing your positive experience with our documentation and delivery services. We are delighted to know that everything met your expectations, and we appreciate your feedback.
Recenzie produktov
Riviera Travel
Riviera Travel
6 days ago
We are delighted to hear that you enjoyed such a wonderful and welcoming atmosphere on board your recent Douro, Porto & Salamanca River Cruise with us.
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had such a fantastic and comfortable experience on your travels.
Recenzie produktov
Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear that you had such a wonderful holiday and that our tour leader made your experience so memorable.
We are delighted to hear that you had such a wonderful experience and that our team member provided exceptional service.
Recenzie produktov
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing your feedback with us regarding your recent cruise. We are delighted to hear that you enjoyed the luxurious surroundings, the dining options, and your overall experience. We also note your comments regarding the evening meal portions and the entertainment channels, and we will certainly keep these valuable insights in mind as we continually work to enhance our offerings.
Very professional from the representatives I spoke to over the phone to the tour guide and his team whilst in tour. All needs seems to have been anticipated and we were kept informed at all times. I...
Prečítať viac
Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear that you felt so well cared for throughout your holiday and that our team provided such a professional experience from start to finish.
Recenzie produktov
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing such positive feedback about your recent journey with us. We are delighted to hear that you enjoyed a wonderful experience exploring the destination.
Hello,
We are delighted to hear that you had such a wonderful experience with our team and found everyone to be so welcoming.
Kind regards,
Riviera Travel
Recenzie produktov
Riviera Travel
Riviera Travel
9 days ago
Hello,
Thank you for taking the time to share your feedback with us following your cruise. We are delighted to hear that you enjoyed your time on board and found our team so supportive throughout the journey. We appreciate your helpful comments regarding your overall experience and look forward to welcoming you back on another trip soon.
Kind regards,
Riviera Travel
Dátum zakúpenia: 30/10/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 days ago
Excellent
Riviera Travel
Riviera Travel
9 days ago
Thank you for your 5* rating
Recenzie produktov
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing such wonderful feedback with us. We are delighted that you enjoyed your experience with Lake Como, St Moritz and the Bernina Express, and we look forward to welcoming you on another journey soon.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
