It was ok. However I find it difficult to understand overseas employees sometimes. I buy on price and have been a customer for many years. As yet I am pleased to say I have not had to claim for many...
We had 2 vehicles completely destroyed in garage fire recently and Real Insurance were very quick to deal with our claims. Very much appreciated service and updates from staff.
Consequently we have...
You are thieves. Particularly during these trying times. I swap (sell) a car for another, but you still charge for both (despite the fact that I do not even own or have access to the vehicle I have...
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Recenzie produktov
Dátum zakúpenia: 19/03/2020
3
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Real Insurance:
the website was easy to understand, navigate and fill out my info. I like I was able to self service without anyone calls up after 5 minutes of finishing a quote.
It was streamline and efficiency...
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Recenzie produktov
Dátum zakúpenia: 19/03/2020
0
Sprístupniť
FW
Francesca Watt
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Francesca Watt o spoločnosti Real Insurance:
Quick efficient good price
Recenzie produktov
Dátum zakúpenia: 12/03/2020
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
I was rail roaded into giving my credit card details before I had even discussed the policy with my wife. I was told they needed my credit card details to hold the policy.
I was then sent my new...
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Customer Relations
Real Insurance
6 years ago
Hi,Thank you for bringing your experience to our attention and I can assure you that we take these matters very seriously. I have passed your feedback onto the relevant teams for coaching and training purposes. If we can be of any help in the future, please do not hesitate to reach out to us.
Kind regards,
Jessica
The stars are for Siobhan pron, shivon. She was excellent. Really thoroughly helpful. . The first girl I spoke to was hopeless she kept spelling Nicole Nycole with a y. Which is dumb. I...
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Recenzie produktov
Dátum zakúpenia: 02/03/2020
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Maraylya NSW 2765
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Real Insurance:
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
