We're sorry to hear that. If you wish to discuss your feedback further, please let us know. Thank you
Real Insurance
Dôveryhodný zákazník
10 years ago
I'm trying to cancel my insurance still in cooling off period
Spoke with over 4 people in the phone waste over 3 hours and still nothing happened.
I don't know how many times someone need to call to get results very disappointing!
Real Insurance
Real Insurance
10 years ago
Please email us your contact details at realmarketing@greenstone.com.au and we can look into this for you. Thank you
Real Insurance
The lovely lady I spoke with was very helpful with what I was needing and what your company could provide, advising of cooling off period, explaining what was covered when and setting it up. Very...
I called twice to advise my credit card has been compromised and wanted to make a payment and was told on both occasions someone will call me
On the second call I was told my first call triggered...
Prečítať viac
Real Insurance
Real Insurance
10 years ago
We're sorry about the wait. Could you please email me your policy details at realmarketing@greenstone.com.au and I will have someone call you back shortly. Thank you
Real Insurance
Recenzie produktov
Dátum zakúpenia: 20/01/2016
0
Sprístupniť
Dôveryhodný zákazník
10 years ago
very helpful, and friendly , informative,,, that is just what every clients needs
Recenzie produktov
Dátum zakúpenia: 08/02/2016
0
Sprístupniť
Dôveryhodný zákazník
10 years ago
Consultant was friendly and knew what they were talking about.
I am not sure if this is requesting feedback about the life insurance experience or the car insurance one- So I am answering based on my experience with the life insurance representative. I found...
Great customer service. Very easy and quick to buy. The policy was explained very well over the phone. I was initially called to buy life insurance but because I am single and have no dependant, it...
customer service was very poor. It was clear that the consultant was either bored, hated his job or something. I understand that in such an industry there are a lot of regulations about what is...
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Real Insurance
Real Insurance
10 years ago
It's disappointing to hear you've had an unpleasant experience with us. Thank you for bringing this up, I have forwarded your comments to the Service Manager who will take your feedback on board to improve our processes further. Please let us know if we can help you in any way. Thank you
Real Insurance
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Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.