The service was second to none Maggie was really helpful and went above and beyond to explain everything
CX
Real Insurance
2 years ago
Hi there,
It is a pleasure to hear of the great service that you received from our helpful team member, Maggie, and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to Maggie on your behalf.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 18/12/2023
0
Sprístupniť
AD
Adil Demirtas
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Adil Demirtas o spoločnosti Real Insurance:
Hi Adil,
Thank you for reaching out to share your review with us and we are sorry to hear of your dissatisfaction.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and for providing us with the opportunity to understand your experience further.
I have passed your feedback on to the relevant team to look into in more depth. Can you please confirm if you would like to be contacted by our team to discuss your concerns.
Kind regards,
Alisa
AD
Adil Demirtas
2 years ago
Plz cancel my policy effective 27/12/2023
CX
Real Insurance
2 years ago
Hi Adil,
Thank you for your reply. I have passed your request on to our team to assist you further.
Kind regards,
Alisa
Recenzie produktov
CX
Real Insurance
2 years ago
Hi Adil,
Thank you for reaching out to share your review with us and we are sorry to hear of your dissatisfaction.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and for providing us with the opportunity to understand your experience further.
I have passed your feedback on to the relevant team to look into in more depth. Can you please confirm if you would like to be contacted by our team to discuss your concerns.
Kind regards,
Alisa
Dátum zakúpenia: 21/12/2023
0
Sprístupniť
YL
Yvonne Lernbrom
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Yvonne Lernbrom o spoločnosti Real Insurance:
i found it interesting
CX
Real Insurance
2 years ago
Hi Yvonne,
Thank you for taking the time to share your review with us.
Please don't hesitate to reach out to our team if you have any questions or require any assistance in the future.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 20/12/2023
0
Sprístupniť
MQ
Melissa Qiri
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Melissa Qiri o spoločnosti Real Insurance:
I found Robert to be incredibly professional, very thorough and he made the whole process super easy for us. We had our documents emailed to us immediately after speaking over the phone and...
Prečítať viac
CX
Real Insurance
2 years ago
Hi Melissa,
It is an absolute pleasure to hear of the service that you received when speaking with our team member, Robert, and that you have been left feeling well-informed of your coverage.
Thank you for taking the time to share your great review with us, we really appreciate it and have passed your kind words on to Robert on your behalf.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 14/11/2023
0
Sprístupniť
SH
Sarah Hudson
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Sarah Hudson o spoločnosti Real Insurance:
Customer service is wonderful at explaining everything that I needed to know and if I was happy to go ahead, so I am happy to go through.
CX
Real Insurance
2 years ago
Hi Sarah,
It is a pleasure to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
It js amazing. Very friendly and at the same time professional.
CX
Real Insurance
2 years ago
Hi Neil,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 29/09/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
easy process
CX
Real Insurance
2 years ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 27/09/2023
0
Sprístupniť
IX
Isaac Xavier
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Isaac Xavier o spoločnosti Real Insurance:
ease of sign up
CX
Real Insurance
2 years ago
Hi Isaac,
It is lovely to hear that you have found your policy easy to set up.
Thank you for sharing your review with us, we appreciate your lovely feedback.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 18/09/2023
0
Sprístupniť
BG
Beverley GOSDEN
Overená spoločnosťou Feefo
Oakey
2 years ago
Čo povedal/-a Beverley GOSDEN o spoločnosti Real Insurance:
The people we spoke to on the 'phone were very professional and understood our needs perfectly it was a pleasure , we feel more secure now
CX
Real Insurance
2 years ago
Hi Beverley,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
