Hi there,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 02/04/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Pretty good service
CX
Real Insurance
2 years ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 26/03/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
The lady who did the consultation was well versed on the product.
But I found the process very long winded, compared to other insurance companies I contacted for a quote.
CX
Real Insurance
2 years ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it.
We are pleased to hear of the service that you received when speaking with our team member and value the feedback that you have provided us.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 21/03/2024
0
Sprístupniť
MA
Malcolm Andersen
Overená spoločnosťou Feefo
Bribie Island
2 years ago
Čo povedal/-a Malcolm Andersen o spoločnosti Real Insurance:
Pathetic,worst company that I have ever dealt with,in my entire life,yet Hannover underwritten companies are normally good to deal with
CX
Real Insurance
2 years ago
Hi Malcolm,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate this matter on to the relevant team.
I have passed your feedback on to our team to look into and be in touch with you.
Kind regards,
Alisa
CX
Real Insurance
2 years ago
Hi Malcolm,
I understand that one of our team members has been in touch with you to assist you further.
Please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
Recenzie produktov
CX
Real Insurance
2 years ago
Hi Malcolm,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate this matter on to the relevant team.
I have passed your feedback on to our team to look into and be in touch with you.
Kind regards,
Alisa
CX
Real Insurance
2 years ago
Hi Malcolm,
I understand that one of our team members has been in touch with you to assist you further.
Please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
Dátum zakúpenia: 20/02/2024
1
Sprístupniť
PC
Paul Cassidy
Overená spoločnosťou Feefo
2 years ago
Čo povedal/-a Paul Cassidy o spoločnosti Real Insurance:
Very helpful and the person was extremely nice and explained everything to me
CX
Real Insurance
2 years ago
Hi Paul,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 07/03/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Quick and Easy
CX
Real Insurance
2 years ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 05/03/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Easy to deal with. Very easy process for new home and contents insurance
CX
Real Insurance
2 years ago
Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
They were quick and responsive in tailoring a insurance product for my family
CX
Real Insurance
2 years ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 25/02/2024
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
2 years ago
Customer service was fantasric. Very well spoken. Explained everything clearly & my needs were all taken into consideration. Very easy to deal with. I felt understood & was bice to fee like a person...
Prečítať viac
CX
Real Insurance
2 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi there,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
