Recenzie na Ornamental Trees Ltd

Hi there, thank you for taking the time to share your feedback. We're sorry to hear some of your plants arrived damaged and aren’t yet showing signs of growth. Due to the nature of transporting live plants, occasional damage in transit can occur—but with daily watering and mulching, they should begin to recover and establish over time. If, after a little while, you're still concerned, please don’t hesitate to get in touch with our customer services team - we’ll be happy to help. Best regards, Customer Services

Hi there, thank you for your review. We're sorry to hear you were disappointed with your Camellia and the delivery experience. Camellia Lady Campbell is a winter to early spring-flowering plant, and it’s completely natural for its blooms to begin dropping at this time of year. This won’t affect the overall health of the plant, and you can expect fresh flowers to return next season. We do water all our plants before dispatch to help keep them hydrated during transit, but after a few days of travel, they may still benefit from a thorough watering once unpacked. We appreciate your feedback and are always working to improve. If you have any further concerns, please don’t hesitate to get in touch. Kind regards, Customer Services