The service provided by Janet Welsh was very good. She started the booking, then was absent through illness ... and let's just say I was relieved when she returned! She salvaged what was a mess...
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Alexander
Mundy Cruising
4 years ago
Many thanks for your comments and taking the time to provide valuable feedback. I’m so pleased to hear your kind words regarding Janet’s service and sorry that your experience was not as good when dealing with her colleague. We’ve taken this feedback onboard and I hope that Janet has the opportunity to assist you with a future cruise which we’ll ensure is handled up to Janet’s high standards should she be away from the office for any reason.
Yours sincerely
Alex Loizou
Recenzie produktov
Dátum zakúpenia: 16/06/2022
0
Sprístupniť
MH
Mr. Christopher Hall
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Mr. Christopher Hall o spoločnosti Mundy Cruising:
The staff were excellent. However, I was very disappointed with uniworld when booking as we were given an early transfer and told it could not be later, even though I asked several times if it could...
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Alexander
Mundy Cruising
4 years ago
Many thanks for taking the time to provide this feedback. As you know Helen has passed your comments on to the cruise line so they are aware of the issues you had. We wish to again say that we’re sorry to hear your experience with Uniworld’s transfers was disappointing.
Sincerely
Alex Loizou
Recenzie produktov
Dátum zakúpenia: 20/05/2022
0
Sprístupniť
MW
Miss Valerie White
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Miss Valerie White o spoločnosti Mundy Cruising:
Always available and this was a difficult transaction as they were dealing with a cruise credit from 2020. I would always recommend them I have been a customer for many years.
Recenzie produktov
Dátum zakúpenia: 29/05/2022
0
Sprístupniť
MC
Mrs Margaret Cushen
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Mrs Margaret Cushen o spoločnosti Mundy Cruising:
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.