Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Mundy Cruising

Zobrazujú sa všetky recenzie v počte 905

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Professional, friendly and efficient service - as expected!

We received the expected cheerful and efficient service from the Mundy Team but to be fair our cruise with Cunard was very straight forward and didn't require any particular extra advisory services....

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Recenzie produktov

Dátum zakúpenia: 15/07/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

As usual service was excellent. Nothing was too much trouble. Will use them again.

Recenzie produktov

Dátum zakúpenia: 19/07/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Poor and uncaring service outside the actual cruise ship booking.

Mundy could only offer flights from London when we live nearer to Manchester, Birmingham or Cardiff. We had to book our own flights from Manchester. We also had to book our own hotel in Reykjavik,...

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Alexander

Mundy Cruising

4 years ago

Thank you for taking to time to provide us with feedback and I’m so sorry to hear that you’ve been disappointed with our service. We’re investigating how we fell short on this occasion, and I’ll revert again shortly. Yours sincerely Alex Loizou

Alexander

Mundy Cruising

4 years ago

Once again, many thanks for taking the time to reply with your feedback. I have tried to contact you on several occasions to apologise that you feel so let down but unfortunately, I’ve been unable to reach you. I also wanted to explain that when looking into flight and hotels for you I was keen to provide you with options that offered as much flexibility as possible to account for any potential changes in your travel arrangements as at the time we were regularly receiving amendments from cruise lines. This did mean that the costs were higher, including for the Manchester routing we detailed. I’m sorry that this wasn’t clear to you at the time. I would be delighted should you wish to get in touch and discuss the matter so we can improve our service. Yours sincerely Sharon Trigg

Recenzie produktov

Dátum zakúpenia: 13/07/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Excellent as always

Excellent as normal. I was particularly pleased with the excursion Helen recommended, but all her advice was good. I like the personal relationship one can have with the staff at Mundy Cruising. (I...

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Recenzie produktov

Dátum zakúpenia: 03/07/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Helpful, proactive and knowledgeable cruise agents.

We knew which cruise we wanted and Mundy are one of the few companies that are agents for the cruise company. We also wanted some pre and post cruise accommodation and activities. Hayley put...

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Recenzie produktov

Dátum zakúpenia: 30/06/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

They are always so helpful in every way.

They cannot be faulted.

Recenzie produktov

Dátum zakúpenia: 09/07/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

There were a lot of changes of cruises and cruise arrangements due largely to Covid, the Ukraine war and airline strikes. Sharon handled these skilfully and professionally. I was very grateful for...

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Recenzie produktov

Dátum zakúpenia: 05/07/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Excellent service. Would certainly use them again. Sharon was very helpful

Excellent service and attention to detail

Recenzie produktov

Dátum zakúpenia: 01/07/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Book with the best!

Looked after many cruise bookings for us over many years now and the Mundy team always impressed us with their knowledge, advice and efficient handling of all aspects of the booking - and not least,...

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Recenzie produktov

Dátum zakúpenia: 25/06/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Sorted out with Regent the accepted expiry time of passport.

Recenzie produktov

Dátum zakúpenia: 23/06/2022

Nedostali ste pozvánku zanechať recenziu?

Zobraziť všetky médiá (82)

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Mundy Cruising

Queen Mary 2Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWe were on a 2 week cruise to the Mediterranean. Extremely disappointed with Cunard and Queen Mary 2. Standards have been reduced to the levels of P&O and Cunard is no longer anything "Special"....Prečítať viac

Silver CloudĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent trip. Excellent crew particularly the expedition staff. Liked the ship generally.

National Geographic ExplorerĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAn excellent expedition experience but food , although excellent, completely focussed on American tastes. Very salty or sweet.

Silver WhisperĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe ship, the food, the staff, the excursions were all good, but the embarkation process and certain aspects of communication were not good at all.

AmaDouroĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt was well organised, friendly and overall a good experience.

Silver SpiritĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExcellent in all areas. Great crew

RivieraĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteCrew, food and restaurants are top-notch and the accommodation was very comfortable on a lovely ship of optimum size for us.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?