All requests taken care of and responded to quickly.Nothing too much trouble
Recenzie produktov
Dátum zakúpenia: 10/07/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
They didn’t do much other than act as a *** Box between me and Regent. Very disappointed that they were unable to get Regent to transfer me from the port to the airport at the end of the cruise even...
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Alexander
Mundy Cruising
3 years ago
Many thanks for taking to time to provide us with this feedback. I’m very sorry that your cruise experience fell below your expectations. I’m also sorry that we could not get Regent to arrange the disembarkation transfer. I know Anjalina has been in touch and has raised all your feedback to Regent’s guest relations team. I have additionally raised this further with Regent and Anjalina will keep you informed of their response. We endeavour to always provide exceptional advice and service so your feedback highlighting areas where we might improve is gratefully received.
Sincerely
Alexander Loizou
Director of Sales and Marketing
They found the voyage I wanted and were easy to work with on arranging it. They arranged for transportation to and from the hotels and boat which was a great help.
Recenzie produktov
Dátum zakúpenia: 01/07/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Excellent friendly service, knowledgeable, keep me informed of any changes, send information through post as well as on line, choose excellent seats on the plane and often give a discount on...
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Recenzie produktov
Dátum zakúpenia: 23/06/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
excellent service at all stages of the booking process and beyone
First ever cruise, the agent was helpful and experienced. We had problems on the cruise and a different staff member ( sharin) was stunning Iin her assistance.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.