I would have assigned 5 if I hadn't had to wait an hour to get through on the phone! However the person I spoke to was brilliant and very helpful, charming and willing to take time to answer my...
Prečítať viac
Dátum zakúpenia: 09/08/2021
0
Sprístupniť
MT
Mr Thomas Taylor
5 years ago
Čo povedal/-a Mr Thomas Taylor o spoločnosti Leisure Guard Travel:
It was easy to book insurance on their website, it only took a few minutes.
Dátum zakúpenia: 11/08/2021
0
Sprístupniť
MS
Mr Allan Skuse
5 years ago
Čo povedal/-a Mr Allan Skuse o spoločnosti Leisure Guard Travel:
Not keep people waiting 45 minutes on the phone.
How can a policy go up £240 in 13 days!!!!
I have canceled my policy and gone with someone els.
Customer Service
Leisure Guard Travel
5 years ago
Good Morning.
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
I needed cover for a long awaited rearranged holiday and Leisure Travel provided that without too much hassle
Dátum zakúpenia: 12/08/2021
0
Sprístupniť
MF
Mr John Fielding
5 years ago
Čo povedal/-a Mr John Fielding o spoločnosti Leisure Guard Travel:
Apart from the long wait for them to answer the phone (over 1 hour) they were easy to deal with and quick. Also very competitive prices
Dátum zakúpenia: 11/08/2021
0
Sprístupniť
MF
Mrs Susan Fielding
5 years ago
Čo povedal/-a Mrs Susan Fielding o spoločnosti Leisure Guard Travel:
Had to wait over 1 hour for them to answer the phone but then it was easy and fairly quick to deal with. Had to buy separate travel insurance for me and my wife due to age restrictions.
I’ve been calling for 4 days, on hold over 20 minutes each time, unable to get through. No response by email either.
Customer Service
Leisure Guard Travel
5 years ago
Good Morning,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind Regards,
Leisure Guard Team
Dôveryhodný zákazník
5 years ago
Received an email on day 5 with an apology and refund. It’s a shame that the response was so slow but the problem has now been satisfactorily resolved.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
