Simply cannot communicate with them. Tried phoning 3 times, tried emailing, but to date NO RESPONSE. Not exactly building up my confidence in case l ever need to make a claim.
Customer Service
Leisure Guard Travel
5 years ago
Good Afternoon,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
Their checkout broke and charged me 3 times but did not confirm that I had insurance so I bought with another provider (because my holiday was the following day). 2 days later they email me to...
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Customer Service
Leisure Guard Travel
5 years ago
Good Afternoon,
Thank you for leaving a review.
We have sent you an email regarding this matter.
Kind regards,
Leisure Guard.
The initial registration was fine. However I then sent an email asking if i could shift from 30 days to an annual passport. Two and a half days later, I've received no reply. (Maybe this is a short...
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Dátum zakúpenia: 15/08/2021
0
Sprístupniť
MB
Mr Marcus Brown
5 years ago
Čo povedal/-a Mr Marcus Brown o spoločnosti Leisure Guard Travel:
I would purchase again if the price was right
Dátum zakúpenia: 12/08/2021
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
Very easy and quick to deal with. Prices are good as well. Only downside was that I had to wait over 1 hour before they answered the phone.
I hadn’t known about Leisure Guard & was acting on the recommendations of Money Saving Expert. It was very easy to follow the options to choose the insurance I think I need. The purchasing process...
I had a call from a lady, Ms Morris, who was able to resolve all the issues I had. I understand their phone service was extremely busy due to the restarting of foreign travel.
Customer Service
Leisure Guard Travel
5 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear the issue was resolved.
If you have any other queries, then please do not hesitate to contact us.
Kind regards,
Leisure Guard.
Dátum zakúpenia: 11/08/2021
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
Clear information, easy to understand and quick to arrange. Competitive price.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
