Discover the story of Inside Story. A place filled with colour, craft and creativity. Where things of beauty make you smile.
Služby,
2.9
/5
Výrobok,
2.9
/5
5
4
3
2
1
4
1
0
0
5
10
hodnotenia za posledný rok
Inside Story už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 82
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Lack of effort to refund my purchase.
Makayla Sher
Inside Story
1 year ago
Good afternoon,
Thank you for taking the time to leave your feedback.
I am so sorry that we have let you down in getting your refund processed for you.
I can see that our customer service team are currently in contact with you to resolve this, I do hope we are able to resolve this issue for you promptly and we can help get this 1* service to a 5* service.
Kind regards,
Inside Story.
Recenzie produktov
Makayla Sher
Inside Story
1 year ago
Good afternoon,
Thank you for taking the time to leave your review.
I am very disheartened to hear that you received your mirror in less-than-perfect condition.
This is not the quality we want you to receive.
I am so sorry again that this has happened with your order.
I have reached out to you by email and hopefully, we can have this resolved for you and I do hope that in the future we can provide a perfect mirror.
Kind regards,
Inside Story.
Dátum zakúpenia: 06/05/2025
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
These items arrived on time , well packed good delivery
Recenzie produktov
Dátum zakúpenia: 12/05/2025
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
I’ve had VERY little correspondence. Only correspondence I’ve had is when I’ve contacted them to ask where my item is. I am STILL to receive my item. I’m getting very worried about this
Makayla Sher
Inside Story
1 year ago
Good afternoon,
Thank you for taking the time to leave your feedback.
I am so disheartened to hear that you have had very minimal contact from us with this order.
I have looked into this as well, and I can see that tracking was provided to you by our customer service team on where whereabouts of your order.
If you still have not received the order, please do reach out to us again so we can investigate this for you and put it right.
Kind regards,
Inside Story.
Dátum zakúpenia: 12/05/2025
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Makayla Sher
Inside Story
1 year ago
Good afternoon,
Thank you for taking the time to leave your feedback. I am disappointed to see that we have not provided you with our usual 5* service. I do hope the future we can redeem ourselves and provide you with the best service possible.
Kind regards,
Inside Story
Recenzie produktov
Emily Edwards
Inside Story
1 year ago
Good morning, thank you for bringing this to our attention and I am so sorry to hear that your order never arrived. We completely understand how frustrating and disappointing this must be, and we sincerely apologise for the inconvenience caused.
Please know that this is not the level of service we strive to provide. We take delivery issues very seriously and are currently reviewing this with our courier partner to understand what went wrong. In the meantime, I can see that our team have already issued a refund for you, I do hope this relives any further concerns you may have.
Thank you again for your patience, and for giving us the opportunity to resolve this. We truly value your feedback, and will absolutely take your comments into account as we review our delivery processes moving forward.
Kind Regards, Inside Story Customer Care.
Dátum zakúpenia: 06/05/2025
0
Sprístupniť
SO
Sara Odonnell
Overená spoločnosťou Feefo
Maidstone
1 year ago
Čo povedal/-a Sara Odonnell o spoločnosti Inside Story:
Terrible customer service take weeks to reply to emails & still nothing arranged to get a replacement?
Recenzie produktov
Emily Edwards
Inside Story
1 year ago
Hello there, thank you for taking the time to share your feedback, and please accept our sincerest apologies for the inconvenience you've experienced. We're truly sorry that your chair arrived with damage and that our support process has not met your expectations.
We completely understand how frustrating it must be to deal with a damaged item and then face delays in getting it resolved. This is certainly not the experience we aim to provide, and we regret any added stress or disappointment this has caused.
Please be assured that we take issues like this very seriously. We’re currently reviewing your case as a priority to ensure we move things forward without further delay.
If there is anything further we can do to support you in the meantime, please don’t hesitate to let us know.
Kind Regards, Inside Story Customer Care.
Dátum zakúpenia: 24/04/2025
0
Sprístupniť
DA
Dami
Overená spoločnosťou Feefo
London
1 year ago
Recenzie produktov
Dátum zakúpenia: 30/04/2025
0
Sprístupniť
DT
David Thomas
Overená spoločnosťou Feefo
Hove
1 year ago
Makayla Sher
Inside Story
1 year ago
Good afternoon,
Thank you for taking the time to leave your rating.
I am pleased that you received good service from us, I am disappointed to hear we did not provide you with our usual 5* service but I do hope that on your next order we will be able to bump that 4* service to a 5* service and your order from beginning to end will be perfect for you.
Kind regards,
Recenzie produktov
Dátum zakúpenia: 28/04/2025
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Recenzie produktov
Dátum zakúpenia: 07/04/2025
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
I requested a refund and returned one item. I received no notification that the item had been received and when I rang weeks after returning, was told Inside Story could not advise tyat the item had...
Prečítať viac
Tianna Marchioni-Mall
Inside Story
1 year ago
Hi there,
We’re really sorry to hear about your experience and completely understand how frustrating this must be. Please accept our sincere apologies for the lack of communication and the delay in processing your refund. This is not the level of service we aim to provide.
We’re going to look into this as a priority and will be reaching out to you via email shortly to get this resolved as quickly as possible. Thank you for your patience and for bringing this to our attention — we truly appreciate it and will do everything we can to make it right.
Many thanks,
Recenzie produktov
Makayla Sher
Inside Story
1 year ago
Thank you for taking the time to leave your feedback.
I am so disappointed to see that the Rectangular Bobbin Mirror has a 1* review from you.
I do hope that in the future we can provide you with a better product that you will enjoy having.
Kind regards,
Inside Story.
Makayla Sher
Inside Story
1 year ago
Thank you for taking the time to leave your feedback.
I am so disappointed to see that the Rectangular Bobbin Mirror has a 1* review from you.
I do hope that in the future we can provide you with a better product that you will enjoy having.
Kind regards,
Inside Story.
Come with us and let us take you to a place. A place filled with colour, craft and creativity. From cushions to candles. From velvets to linens. Where things of beauty make you smile, where clever design surprises and inspires. This is the story of Inside Story. The place where your story starts.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Come with us and let us take you to a place. A place filled with colour, craft and creativity. From cushions to candles. From velvets to linens. Where things of beauty make you smile, where clever design surprises and inspires. This is the story of Inside Story. The place where your story starts.