Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Inside Story Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/inside-story | Feefo

Zobrazujú sa všetky recenzie v počte 78

Katherine North

East Sussex

1 day ago

Dátum zakúpenia: 13/06/2025

Čo povedal/-a Katherine North o spoločnosti Inside Story:

Saw the mirror up close in Bluewater and was met by very welcoming staff. I followed up with an online purchase and am very happy with the result.

Recenzie produktov

Natalie Davies Interior Design

North Yorkshire

2 days ago

Dátum zakúpenia: 13/06/2025

Čo povedal/-a Natalie Davies Interior Design o spoločnosti Inside Story:

I have emailed Customer Services several times regarding the faulty table, but still have received neither a replacement nor a refund.

Recenzie produktov

Emily Edwards

Inside Story

6 hours ago

Hello there. Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We sincerely apologise for the inconvenience caused by the issue with the table legs and for the delay in getting this resolved for you. Please rest assured that we take this matter seriously and will be in touch with you via email shortly to ensure it’s addressed as a priority. We understand how frustrating this must be, especially with your client waiting, and we’re committed to making it right as quickly as possible. Thank you for your patience, and again, we’re very sorry for the trouble this has caused. Kind Regards, Inside Story Customer Care.

Dôveryhodný zákazník

3 days ago

Dátum zakúpenia: 12/06/2025

Amazing! Love this diffuser, my favourite, and that’s saying something!

Recenzie produktov

Dôveryhodný zákazník

3 days ago

Dátum zakúpenia: 12/06/2025

Bought two of the chairs in neutral colour wood. When they arrived, one was neutral and the other was walnut wood. However, both were substantially damaged both from the delivery and in terms of the...

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Milla

Inside Story

3 days ago

Good morning, Thank you for taking the time to leave your feedback. I'm truly sorry for the issues you've experienced — from receiving the wrong and damaged items to the difficulties with the return process and refund delays. This is far from the standard we want for you or any of our customers. To confirm, your remaining refund was processed on 26th June and should appear in your account within 3–5 working days, depending on your bank. Your feedback has been shared with the relevant team, and the situation is being reviewed so we can learn from it and prevent similar issues in the future. This was a rare occurrence, and I want to reassure you it’s being taken seriously. Sincere apologies again, and thank you for your patience. Kind regards, Inside Story Customer Care

Recenzie produktov

Judith Powell-Jones

Lostwithiel Cornwall

9 days ago

Dátum zakúpenia: 27/05/2025

Čo povedal/-a Judith Powell-Jones o spoločnosti Inside Story:

I spoke to customer services before placing the order and the lady was extremely helpful.

Recenzie produktov

Thelma Miller

Londonderry

23 days ago

Dátum zakúpenia: 23/05/2025

Čo povedal/-a Thelma Miller o spoločnosti Inside Story:

Ohh my god the service is so quick.the smell of the defusers is something else..l highly recommend this brand 100%

Recenzie produktov

Dôveryhodný zákazník

1 month ago

Dátum zakúpenia: 06/05/2025

Lack of effort to refund my purchase.

Makayla Sher

Inside Story

1 month ago

Good afternoon, Thank you for taking the time to leave your feedback. I am so sorry that we have let you down in getting your refund processed for you. I can see that our customer service team are currently in contact with you to resolve this, I do hope we are able to resolve this issue for you promptly and we can help get this 1* service to a 5* service. Kind regards, Inside Story.

Recenzie produktov

Makayla Sher

Inside Story

1 month ago

Good afternoon, Thank you for taking the time to leave your review. I am very disheartened to hear that you received your mirror in less-than-perfect condition. This is not the quality we want you to receive. I am so sorry again that this has happened with your order. I have reached out to you by email and hopefully, we can have this resolved for you and I do hope that in the future we can provide a perfect mirror. Kind regards, Inside Story.

Dôveryhodný zákazník

1 month ago

Dátum zakúpenia: 12/05/2025

These items arrived on time , well packed good delivery

Recenzie produktov

Dôveryhodný zákazník

1 month ago

Dátum zakúpenia: 12/05/2025

I’ve had VERY little correspondence. Only correspondence I’ve had is when I’ve contacted them to ask where my item is. I am STILL to receive my item. I’m getting very worried about this

Makayla Sher

Inside Story

1 month ago

Good afternoon, Thank you for taking the time to leave your feedback. I am so disheartened to hear that you have had very minimal contact from us with this order. I have looked into this as well, and I can see that tracking was provided to you by our customer service team on where whereabouts of your order. If you still have not received the order, please do reach out to us again so we can investigate this for you and put it right. Kind regards, Inside Story.

Dôveryhodný zákazník

1 month ago

Dátum zakúpenia: 06/05/2025

Makayla Sher

Inside Story

1 month ago

Good afternoon, Thank you for taking the time to leave your feedback. I am disappointed to see that we have not provided you with our usual 5* service. I do hope the future we can redeem ourselves and provide you with the best service possible. Kind regards, Inside Story

Recenzie produktov

Emily Edwards

Inside Story

1 month ago

Good morning, thank you for bringing this to our attention and I am so sorry to hear that your order never arrived. We completely understand how frustrating and disappointing this must be, and we sincerely apologise for the inconvenience caused. Please know that this is not the level of service we strive to provide. We take delivery issues very seriously and are currently reviewing this with our courier partner to understand what went wrong. In the meantime, I can see that our team have already issued a refund for you, I do hope this relives any further concerns you may have. Thank you again for your patience, and for giving us the opportunity to resolve this. We truly value your feedback, and will absolutely take your comments into account as we review our delivery processes moving forward. Kind Regards, Inside Story Customer Care.

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Inside Story

Come with us and let us take you to a place. A place filled with colour, craft and creativity. From cushions to candles. From velvets to linens. Where things of beauty make you smile, where clever design surprises and inspires. This is the story of Inside Story. The place where your story starts.

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0208 877 4002

55 Kimber Road, London, Greater London, SW18 4NX, United Kingdom

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Inside Story

Gold Round MirrorĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteIt arrived exactly as it looks on the website. Nice and large it looks great in our bathroom matching our brass taps and doorknobs.

Earl Grey And Lemon DiffuserĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkte

Soy Blend Dinner Candles 2 PackĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteBeautiful colour which was what attracted me but burn messily with wax running down over the candlestick and beyond.

Juniper Cedarwood DiffuserĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Dalston ChairĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkteIt arrived broken. It’s been 2 weeks and I still haven’t received my refund.

Dalston ChairĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkteI didn't syle it in anyway because it never arrived. You should really re consider your delivery company.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?